Rooms are average... internet connection is poor... but service is great and made up for any shortcomings.

The space of the room is nice. There is no gym and it is expensive to go to the gym they are partnered with. As indicated earlier, you have to pay for the internet. In the rooms, it is so slow you cannot use it. I made them take the prepaid card back. We'll see what happens when I check out. The internet is free in the bar, but is low to average speed. The breakfast is very expensive for what you get. There is nothing hot. But if you like cereal, cold cuts, juice and fruit, you are set. But since you have a fridge, save some money and go get some groceries. The drinks in the room are free, so maybe that offsets the breakfast cost. I saw the last posting said a phone was stolen. Writing this right now makes me want to go check on my GPS watch I left charging in the room since I have to be in the lobby to write this. A friend also staying here had his iPad2 stolen, so lock your goods. There is an ATM right across the street, so no need to get cash at the airport. You can get it here quickly.

I stayed in this place for 2 weeks on a business trip and the hotel was chosen mostly due to a convenient location. I was happy with the spacious rooms and great breakfast, but there were a few problems that interfered with my business trip:

- Internet connection was slow or non-existent due to challenges from Telefonica, the service provider; it was possible to work from the lobby as many of us did, where the connection was good
- There was water dripping from the ceiling in the bathroom, so you had to keep towels on the sink and floor in order not to hear "drip, drip" at night. I was offered to change the room as this was not something that could have been fixed, but I just think that no rooms should have this problem to begin with.
- I had a phone stolen from my room, and the management did address the issue, they compensated for one night stay, which ended up being 1/4 of expenses that I incurred due to the missing phone (someone has ran up my bill). So, lock your valuables - laptop, phone etc. There are no guarantees that it will stay safe otherwise.

I suppose I should have guessed from the price that the hotel wouldn't be all that good, but sadly I was taken in by the high quality photos. Big was far from beautiful in the case of the AC Victoria Suites. The room was tired and depressing. Plastic and cheap materials everywhere. In the bathroom, numerous signs of wear and botched touching up.

This budget experience was also reflected in other areas. Whilst I expect to pay extra for things like wifi when staying in a low-cost hotel, I don't expect to do so when having what AC describe as a luxury experience. Also, if there is charge, I expect this to be clearly indicated on the website when booking.

AC needs to re-consider its approach here. Is this a low-cost or a quality hotel?