I booked the W Barcelona as a surprise trip for my parents birthday (my fathers 60th) - their first time in Barcelona. I was a little concerned that the hotel may be a little too hip and trendy for them however I couldn't have been more wrong. From the minute we arrived we were taken care of by the cool and friendly staff. Valentina Gomez is the girl to know - she is the sweetest thing and was amazing with my parents, explaining all there is to see and do in the amazing city - she alone is a reason to return - talk about WOW!
The walk to the hotel aling the beach is the perfect way to start and end each day - you really feel like a local as they run past you on the boardwalk and play bowles by the beach. The view from our room was INCREDIBLE!!!! Cocktails in Eclipse were fabulous and all in all the W is a super hotel in a super city - my only regret was that we visited in Winter and it was too cold to take advantage of the fabulous pool and deck.... there is always next time - maybe without the parents!!

Our trip is a while ago, but I still would like to share the experience which we had with the W Barcelona.
We chose W Barcelona because we stayed in many W worldwide and had good experiences. Well, not with W Barcelona. Our trip was planned on a short notice, April 21 to April 24 2011. We have booked two rooms through a booking agency site and our flight was early in the morning. With the confirmation in our hands we have arrived early in the morning to the reception. We just wanted to leave our luggage there and heading to the city. When we wanted to check in we were told that the hotel was fully booked and that this supposed to be not their fault, but the fault of the agency. We have told the person on the reception, that we have a confirmation and we would like to have a room, or they should rebook us to an equal hotel. They said no and just left us standing there. We tried to talk to several persons, respectively asked for the responsible manager, but we were just left standing there. Next in line. Who cares whether you have a room or not, we are fully booked. We had a kid with us, so the whole situation was a bit difficult. We then called up our agency and they were already aware of the whole situation and trying to figure it out. Apparently W has not closed their booking system for agency although they were already fully booked. So who’s fault was it now? After more than 30 minutes our agency called us saying W is not willing to help at all. Also, Barcelona seemed to be booked out at that day so we couldn’t find any other hotel to stay. I then decided to call up American Express Centurion Card, as I am a member and owner of the card there. And suddenly (after almost 2 hours) something happened. I got introduced to a lady who took care of the whole situation. She asked us to come back in a few hours and she will see what she could do. When we arrived back in the hotel we had our rooms. We are still wondering how a fully booked hotel could (after a few hours) managed to have 2 rooms.
We were very disappointed about the whole situation. A 5 star hotel, but no services at all. Staff just rude, until the responsible lady came.
We are planning another trip to Barcelona….and we loved the view of the W Barcelona and the service of other Ws. But with our experience we really are not sure whether to return or not.

Amazing.

You must stay at this hotel.

My girlfriend and I have just landed back in the UK with huge smiles on our faces and some special memories. W Barcelona is stunning.

I booked 2 nights to celebrate my girlfriends 30th birthday and the hotel did not disappoint. Don’t get me wrong, the lovely city of Barcelona helped with the celebrations, but W Barcelona was the icing on the cake.

Could I write anymore words that reflect our happiness? I could, but I’m sure you catch my drift by now.

We arrived to a huge smile on the face of ‘Chavvy’ behind the reception desk who made is feel at ease within the first few minutes of our arrival. We were escorted to our room and the promise of breathtaking views didn’t disappoint, we would have been happy enough to lie on the bed and watch the sea crashing against the beach, the views of the city spectacular. The complimentary birthday cake the only thing to take us away from watching the world go by from the huge floor to ceiling window.

My only complaint is that everyone is just so good looking.

Visit this hotel, it is worth every penny.

Amazing.

After an amazing moment in my life – engagement in W Barcelona Hotel - I have just to say that this Hotel is the best hotel I’ve ever been to. First of all, because is has the most extraordinary team that offers you enormous possibilities for surprises and it arranges all time all kinds of things you have in your mind. Then, for everybody’s kindness and attention to all the details all the time.
The environment around is absolutely breath taking, because it is very well located (you can see all the city, as well as the harbour). The bedrooms are modern, very comfortable, with everything done carefully and well thought for you.
The breakfast served was the best I have ever had…with all you need and more, and it shows that it is carefully prepared.
The restaurant in the building has also a great view over the city. The food is fantastic, as well, as the people serving there.
The disco, just a few floors upstairs, is absolutely fantastic, with a great sound and very “fashion” people.
For all the support that your staff gave to my fiancé, for all the good work you did and all the kindness, I am extremely grateful. Thank you for the spectacular moment you all provided to us.