We stayed in this hotel overnight as a place to relax between visiting castles in Castile-Leon. One of the reasons we chose this hotel was that it had a pool and my young daughter loves to swim. However, once we arrived at the hotel and got the kids all suited up, we went down to the pool and found it was locked. My husband asked about it at reception and was told that it was closed and not cleaned. He was given passes to the fitness center next door and told we could use the pool there. It was a very strange experience for us as we did not know the protocol for using the gym pool. Apparently they have a rule that swim caps must be worn in the pool, as we were expecting to swim in the hotel pool, we did not have swim caps. Luckily the lifeguard was able to lend us some. It was really nice that the gym allowed us to use their pool, but we definately felt out of place. It would have been nice if there were pool hours/dates available when we made our reservations, because if we had known the pool was closed, we would have searched for a hotel with an indoor pool or we would have left all of our pool stuff at home, considering the towels and the swimvest for my daughter take up quite a bit of packing space.
As for the room, the sofa bed had a cigarette burn on the cushion. The shower drained really slowly, so showers had to be quick to keep from overflowing the shower stall. You could tell this had happened many times because at the base of the bathroom door frame, they covered up the moldy wood with a piece of woodgrain sticker, which was now warped and peeling from getting wet. This was a real concern for me as I had a 10 month old crawling around and didn't want him messing with that. The carpets throughout the hote needed to be replaced as they were quite worn and stained.
That being said, the hotel staff was very friendly. Breakfast was really good for a Spanish breakfast buffet (if you have not experienced Spanish breakfasts, they are not the same as what you would get at American breakfast buffets). They had some hot meat, fruits, yogurt, pasteries, and cereals.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC