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Artheus Carmelitas Salamanca – reviews, photos

4.0 of 5
Paseo Carmelitas 67, 37002 Salamanca, Spain
Hotel amenities
Artheus Carmelitas Salamanca
Ranked #35 of 74 hotels in Salamanca
3.5 of 5 stars 52 Reviews
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52 reviews from our community

    Trip type
Traveller rating
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    21
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Date Rating
London
Senior Contributor
34 reviews 34 reviews
Reviews in 32 cities Reviews in 32 cities
75 helpful votes 75 helpful votes
“Friendly staff, but sort problems...door and internet.”
4 of 5 stars Reviewed 5 July 2010
2
people found this review helpful

OK, i know it's not usual to write a review commenting on a door, but for crying out loud, how the hell do you expect someone holding several bags to open (and keep open) a small door at the same time to enter a hotel... not a good start and what a pain! And the receptionists seem to know this is a problem as they bury their heads in their desks as soon as they spot someone struggling. Me and my wife struggled each time with the pushchair and not once did the staff come to help, only the customers helped us, infront of the staff as well!

Next problem was the Internet, OK it was free, but it didn't work all the time. It was very random and the receptionist seem unconcerned, "it works for me" was the reply. Luckily I have a USB internet stick which i could use (at cost to me) for the Internet wasn't working.

On a positive note, yes there are positives about this hotel. The staff (less the ones I mentioned) are brilliant, which is why i couldn't rate this hotel any lower, i'd feel bad :-) From the cleaner, breakfast staff, barstaff etc. made us feel so so welcome with our baby, it was fantastic. They would gladly warm his bottle whenever we requested and loved talking to him.

The breakfast was included in the price and there is a huge selection so you must find something you like there. The decor is always really nice and original. The hotel has two lifts as well even though one would have been enough so you didn't really have to wait long for a lift and incase of a fault on one the other will always be available. Ideal for wheel chair users and people with pushchairs. (although note my comments on the door).

Nice aircon in the room and blinds. Walls a bit thin but like many other hotels. The bath seemed quite modern with some kind of jacuzzi feature, but don't ask how it works. Maintenance seemed a bit sloppy, finishing not too good, but still good bathroom and big enough, complete with bday. A crib was provided for us free of charge for the baby and came complete with quilts. It was already in our room when we got there which was nice. There is also a minibar in the room. Location is also good although a bit noisy being near a busy road and bars etc.

  • Stayed June 2010, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
1 review
1 helpful vote 1 helpful vote
“Excellent Service. Great Location.”
5 of 5 stars Reviewed 7 December 2009
1
person found this review helpful

I visited Salamanca to celebrate my brothers 21st, he is studying there for a year. My parents and I had 2 rooms at this hotel and the service was excellent from start to finish. The lobby and rooms were very clean and comfortable. Location is very good, ten minutes walk from Plaza Mayor, close to all the sights. On our final night there, we wished to organise a cake/cava etc for the family birthday party - the staff there were very accommodating and could not be more helpful. Food was excellent and service was top notch.

  • Stayed November 2009, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask DoraTE about Artheus Carmelitas Salamanca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sligo
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“A wonderful place to stay”
5 of 5 stars Reviewed 4 December 2009
1
person found this review helpful

I travelled with my husband to Salamanca to see our son ,who is studying there this year. The hotel Artheus is perfectly situated to see everything in Salamanca. It is near all sights, shops and restaurants and has an excellent restaurant itself.

The service we received was second to none. We had dinner in the hotel to celebrate our son's 21st birthday. The hotel made and decorated a cake for us at very short notice. The dining room is very comfortable and the staff made a wonderful occasion of the birthday with the service they gave.

The rooms are very comfortable, clean and very nicely decorated. The bathroom was spacious and beautifully tiled. Everything in the hotel seems very well cared for. The decor is quite ornate and very pleasing. The lobby area is conducive to sitting in and relaxing with a book or drink from the very nice bar.

Breakfast was included in our package for 4 days and was very good. It is nice to get a cloth serviette, even for breakfast. We ate in lots of different places in Salamanca over the 4 days, but by far the best dinner was in the hotel.

The hotel provides parking, for a reasonable fee, which is very important in Salamanca. The hotel provides its patrons with the best service possible. I would definitely go back.

  • Stayed November 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask UnaKilgarriff about Artheus Carmelitas Salamanca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“An oasis in a busy city”
4 of 5 stars Reviewed 11 September 2009
1
person found this review helpful

What a find!!. I travelled here with my husband to see the sights of Salamanca. On arrivalwe discovered that there are not many hotels that you pull up outside in a car to unload, this one was great, we then moved the car to the hotel car park which was very secure. The hotel was clean and comfortable and very close to the major areas of Salamanca. Breakfast was a comprehensive buffet which was well worth the 10 euros each.
Our only complaint was the internet was rubbish. However this did not cause us a problem as there are numerous bars within easy walking distance that had free wi-fi access.
We didnt eat in the hotel but tried a coupleof the varoisu restaurants in the city, tapas was very good - be brave and go back a couple of streets - there are some gems there. Salamnaca is a wonderful city and we really enjoyed our stay

  • Stayed September 2009, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask minnie2802 about Artheus Carmelitas Salamanca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Pleasant Hotel, Well located and breakfast included in price”
4 of 5 stars Reviewed 11 August 2009
1
person found this review helpful

Pleasant Hotel, we stayed in 2 rooms as we were with 2 teenagers. Some rooms are quite small. Well located for the town centre and breakfast was fine good and included in price. So good value. Did not try the restaurant for dinner as the decor was showing it's age.

  • Stayed July 2009, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Artheus Carmelitas Salamanca

  • Artheus Carmelitas Hotel Salamanca
Address: Paseo Carmelitas 67, 37002 Salamanca, Spain
Price range (per night):* INR4,013 - 9,251

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Artheus Carmelitas Salamanca
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