While the hotel has a central location and its rooms are large and well appointed, we found its staff to be very unhelpful on our recent visit. Since the hotel in the centre of Leon, traffic is bad. Therefore there is no space to easily unpack your car. Despite the fact that it was raining, none of the staff offered to help us with our bags, never mind give assistance with getting into the hotel's parking lot which is on the other side of the street, which meant trying to get across two lanes of heavy traffic.

Our problems got worse when we got into our room, despite the fact that we had asked for a non-smoking room with a double room, we were given one that smelled of cigar smoke and had two twin beds. The staff on the front desk said that their English was not good and that they could not help us. A manager who we talked to on the phone said that was all that was available that night, despite the fact that the hotel was far from full. Also at Euro 11.50 each, their breakfast buffet left much to be desired compared to others we had had on our trip.

While we had intended to stay two nights, we left after staying only one, given the lack of service and poor room we were given. Which it also turned out, was not very clean. I would not recommend this hotel to anyone, given our experience.

We stayed here in the first week of April, 2005. The hotel is reasonably-priced for its four stars, efficient, friendly and right in the centre of León (less than 10 mins. walk from the magnificent gothic cathedral). Recommended.

During my tour in Spoain I stayed at this wonderful boutique hotel in the center of the historic city of Leon , a few hours drive north from Madrid.
It was quite surprising, very stylish and with an impressive glass dome that brings light all the way down to the lobby. the room was renovated and very nicely decorated. The rate was extremely affordable.