We stayed at Las Conchas in 2004 (I'm a little late with my review) and we were pleased with the hotel and the staff. The hotel looks new and the hallways and floors are marble. It is NOT your typical mid-range European hotel, by any means.

The location was great - - we could easily walk anywhere in the old section of Toledo.

Our only complaint was that we had a terrace which looked upon nothing but ugly rooftops (the hotel is squished in between older buildings) and was dirty with dead bugs and droppings. It was a large terrace and it would have been nice to sit there and have coffee in the morning - - had there been chairs and no debris.

We arrived by taxi from the bus station and it think it would be VERY difficult to find the hotel on your own.

We enjoyed our stay at the hotel Las Conchas. (This hotel is recommended by Rich Steves, by the way.)

Las Conchas was a great find in Toledo. We booked it the day before at Atocha Train station in Madrid (the hotel kiosk) and the price was less that what is posted online. Our room was pleasant with two queen-sized doubles, the bathroom was enormous and modern. One small problem was the morning we were leaving there was only luckewarm water for a shower.
Other than that staff was friendly and helpful. The location was perfect for walking everywhere and, yes, I would stay there again.