We arrived at about 9pm and were pleased to find this 4 star hotel with availability, but unlike most other hotels we had used on this and other trips, breakfast was not included in the price, nor was car parking.
The room had a lovely balcony, spoiled by the broken parasol which had been blown over. We told the receptionist but nothing was done and it was too large and heavy for us to manage. There was rubbish in the bathroom bin, although the room and bathroom were clean. Only 1 pillow and 1 tooth glass. The free wi-fi did not work.
The general decor was of a high standard but this was not matched by the quality of service. At breakfast staff were standing around chatting whilst guests struggled with the coffee machine, and although served in a lovely panelled room decorated to look like a library, the food was only of average standard.
Toledo has other hotels and I would look elsewhere if we were to stay in Toledo again.
- Hesperia Hotel Toledo
