This is a hotel which appears to be right in close to town, but is in actual fact a 10 minute work away from the main area. All of it uphill. The upside is that a taxi only costs Euros 5 to get to Plaza Zocodover, a useful reference and jumping-off point for your day. We had booked this hotel because it included parking in the deal. We have a large 4x4 and did not even want to attempt to drive in the doorway of the underground carpark as it was so narrow. The upside is that we arrived on a Saturday afternoon and the hotel is surrounded by "blue zone" parking spots which do not need to be paid for until Monday morning. The front desk staff welcome was very cool and they did not offer us a map - but they did provide one for free when asked. We specifically asked for a double and a twin, non-smoking. No such thing in this hotel, but they had not emailed us to say so. All beds are singles pushed together. The heating system was LOUD and the staff did not care when we told them they needed to bleed the system as the air made such a knocking sound as to disturb sleep. Sleep was impossible anyway as our room overlooked the main road which is busy. Even at 5am on a Sunday morning. Toiletries dull but adequate. Towels large but scratchy. Cannot comment on the food as we chose to eat elsewhere - a warmer welcome is easily found. Corridors are tiled and wheeled suitcases make LOTS of noise.

Location near (but not in) the city is convenient. The common areas of the hotel are nicely decorated. The front desk staff is pleasant. We booked two rooms for a family of four. Both were small and basic (two twin beds), but based on the floor plan of the hotel, we had the smallest two rooms in the hotel (I think we were in 105 and 106). One had black mold growing on the ceiling, probably from a water leak since there were also large water stains. Unfortunately, we had a terrible time getting any sleep in this hotel. The rooms are not well sound-proofed. I could clearly hear the TVs and conversations in other rooms. At midnight, a group came down the hallway with rolling luggage bags...across that tile floor...and poorly sound-proofed rooms. The AC/heat system was completely shut down, so I couldn't even turn on the fan to mute out some of the noise. Getting enough sleep is important to me, so I would not stay there again.

Located just a few minutes walk from the gate of Toledo's wall, it was quiet at night. (If you can't walk a lot, there was a bus to take up to Plaza Zocodover. )

The hotel was clean, comfortable, the staff was always friendly and helpful to us. It is a standard European hotel; tile flooring, bidet, room boxes in which you leave your key when you are out. Our room's balcony overlooked the bullring and had a beautiful view of the distant mountains also. Although our room had two twin beds, they were pushed together and my husband and I slept very well. (The upside--No stealing the covers!)
The included breakfast was more than adequate and there were choices for every taste. It is also convenient to the metro bus service on which you can travel to and from the RENFE train station.

I will definitely stay there again and would recommend it to anyone..

The hotel is in a pretty good location, but it is NOT in the center of the city. It is necessary to walk 3-4 minutes from the hotel and you are at one of the doors "puertas" (Puerta Nueva de Bisagra) of the city. From there, about a 10 walk to the Plaza de Zocodover, which is the center of the town. The only complaint that I had about the hotel was that we were given a room in which someone had recently been smoking and the odor was incredibly strong. I went down to the front desk to ask to change and was told that all rooms were nonsmoking(even though in our room there was an ashtray?!?!?!?!?!) so they should all smell the same???? It was a bit weird really. In the end, we just left the window open and things were fine that night