I stayed at the Hotel Pinamar when I travelled to Santander with my school. Despite school holiday accomodation being notoriously dodgy, i certainly did not expect this. The rooms were FILTHY, particularly the bathrooms. There was mildew and mould between the tiles, and the shower screen looked like it hadn't been cleaned in years. The beds looked like glorified hospital beds, after walking barefoot in my room, my feet looked like I'd walked barefoot through a pig sty/swamp. The food was TERRIBLE. One night, we were served soup that had a half inch layer of grease on the surface, chicken that was till raw in the middle, not to mention the night when they didn't make enough food and we had to wait an hour for them to cook something else.. which, by the way, was equally as revolting. The corridors are plain and resemble an early 1900's asylum. Where the description of "Comfortable and elegant" came from, i don't know, but let me tell you, this hotel is anything but that.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
14 January 2004
Dear guest: we are deeply sorry your days with us weren´t as you expected but thousands of travelers during the year don´t seem to share your opinion because yours is the first complaint we get on the subjects you mention. Anyway, please accept our sincere apologies. PINAMAR HOTEL STAFF AND DIRECTION
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC