“Stylish, elegant hotel. Great location. Absolutely amazing staff.”
It is only when something goes wrong that you can really assess a hotel, right? We stayed at the Taburiente because of its quiet location, right by city park and only 10 minutes drive from the glorious beach at Las Terisitas. Our superior room cost euro 90 including tax and a fabulous buffet breakfast. The hotel is elegant and modern and the room was large, spotless and comfortable with a lovely bathroom and a tiny wrought iron balcony. The staff were really sweet and friendly and we loved our one-night stay. But when we flew home to Ireland my husband realised he'd lost his brand new iPhone. Lydia at reception was sympathetic. She checked with housekeeping and called me back to say that it hadn't been found. I rang again hours later and asked her if she'd mind re-checking the room in case the phone might be in the safe or under the bed. It was a Sunday so I expected this might take a day but she called back 20 minutes later to say it had been found inside the safe. She was as delighted as I was! I tried to organise for pick up and delivery to Ireland through FedEx and DHL but they would only deal with documents. Conchi, in reservations was, again, incredibly helpful. In the end, Julia at reception said she'd sent it back through the Spanish postal system courier. It arrived this morning, carefully wrapped and, wait for it, paid for by the hotel. We are absolutely blown away by the kindness and care shown to us by the staff. We'll be back!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC