the sign "hotél sin humo" in the lift must be a joke, the smell in the room proved otherwise. I tried to change rooms, but that was said to be impossible because it was fully booked. Although I later found out that at least three of my colleagues managed to change. You can't sleep with open window, unless you're one of the lucky few that are not affected by the very noisy boulevard just in front of the hotel. From the roof you've got a nice view on the refinery and internet is free (if you have the patience to wait 5 minutes for the login-page to load, and at least the same amount for every subsequent page). The service during breakfast is very fast in taking away your plates and cutlery, but very slow in serving you the drinks you ordered. I think you'll get my point....

I stayed at the Silken Atlantida recently for a short vacation. It is easily reachable from the Tenerife Norte Airport within 15 min by taxi for about 16 Euro. The rooms are nice and spacious, also nice and clean bathrooms. Free internet although very very slow. I mean: really slow. ;-)

The staff is there but not really caring about guests so I always felt like disturbing them with my requests. Some things are just strange, for example during breakfast I got to get some more orange juice and when I came back my half full plate was gone but the empty coffee cup was still there. The breakfast buffet is good, especially fresh croissants, local cheese, a variaty of really fresh juices.

The air conditioning in the hotel was set to uncomfortably cold temperatures, in the room I switched it off as soon as I entered.

To get to downtown Santa Cruz be prepared for a walk of about 15 minutes. It isn't really very centrally located.

The hotel has 9 floors with a fitness, sauna and sun terrace floor on the 9th level. The elevators are transparent and on the outside front of the building, so you'll have a marvelous view going up.

Next to the hotel there is a Shell gas station with a little shop which is convenient if you'd like to avoid the overpriced offering of the mini bar.

Arrived after 30 hours of flying to a very modern, clean and nice hotel. For 40 Euros we upgraded to a Jr suite, which was very large and had a sitting room.
Staff very friendly---a very good value!

I stayed in this hotel on the New Year's Eve. Although the rooms and reception area were clean, the hotel lacked certain soul. It is a high-rise concrete building, quite conveniently located, but rather geared for business travellers.

The reception lady was not very responsive and the restaurant was closed due to the holiday. Finally I was able to get some room service dining but the service was not the best.