Hotel is very central. If you have a car make sure you book a garage space as the hotel has very limited parking. Booked a 'deluxe studio' online. - more like a small double bedroom with a refrigerator. New, modern decor and very clean but not a great building if you are a light sleeper. We could hear every word from the neighbors across the small courtyard. Could hear dogs barking from the adjacent rooms, & the street sweepers very early in the morning. (won't even bring up the street construction). On the good side the front desk girls Jessica & Esperanza were great. Epitome of customer service. The older gentleman (possibly the manager) with glasses, however, was extremely dismissive when we asked to switch rooms for a quieter location. Studios don't have microwaves or hair dryers. After 2 nights we switched to the sister hotel Astoria - suites are a bit larger although quite dark as they look onto a shady street - still no hair dryer but did have a microwave.
Check out the adjacent eatery 'Restaurant Bambi - incredible! Fantastic service and remarkable food. The owner went so out of his way to make our evening enjoyable that we came back twice.
Room Tip: Tricky. Suites are only on the lower floors. Avoid rooms 206 in Bambi very noisy and 106 in Astoria...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16 January 2012
Dear Zelda NC,
Thank you very much for reviewing our hotel. We are glad to know that you have enjoyed your stay including our facilities, the location and the staff, very important to guide our future customers.
In the reception, we have several hair dryers available to provide them to our clients.
We would be glad to welcome you again in our hotel.
Best Regards,
Samuel Rodríguez
Community Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC