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Hotel Acuario – reviews, photos

2.0 of 5
Calle Parque las Flores 35 | Puerto de la Cruz, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel amenities
Hotel Acuario
3.0 of 5 stars 144 Reviews
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144 reviews from our community

    Trip type
Traveller rating
    10
    45
    37
    20
    32
Date Rating
Perth, United Kingdom
1 review
1 helpful vote 1 helpful vote
“rubbish”
1 of 5 stars Reviewed 3 March 2011
1
person found this review helpful

We stayed in B101 very small room, 2 single beds for a married couple, room was damp, what you had as a wardrobe was smelly so we lived out of our suitcases for a week, other room was a shower room which was also small, it had a light but you still could not see, my husband had difficulty seeing to shave because of this lack of light. there was 1 socket for both rooms. when arriving the windows had water running down them because of condensation. the balcony - very small with a window which was the window of the bathroom for next door !! so if you wished to sit on the balcony you may want to move when next door requires to use their bathroom. it took a long time for hot water to reach us sometimes never did arrive. there was no bar in the hotel that was open. the breakfast was awful, toast and orange juice for me for a week, and it was not what I would call orange juice. I look at many pictures of this hotel and believe me it is not what they exhibiting. this hotel was a long walk from town going to the town was fine but coming back was all steps and hills to climb. I could go on a bit more but I want to forget this hotel and would advise anyone who is going to Tenerife to avoid this hotel.

  • Stayed February 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask graeme42 about Hotel Acuario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Nice enough but pretty basic”
3 of 5 stars Reviewed 28 February 2011

Hotel was clean and the pool/seating areas were very pretty so no complaints there. But - bathrooms were very much in need of an upgrade - our shower head didn't fit its holder so had to be hand held and the shower tray wasn't fitted properly so the bathroom flooded each time it was used. Plus the bathroom window didn't shut properly. Evening meals were not up to much either - but edible and the diningroom was clean. Location - it's a good hike up the hill so wouldn't recommend staying here if you're not fit or wanting a bit of a work out each day! It's only about a 20 min walk from the centre but it's uphill all the way. Good for leg tone, not good for gentle holiday strolls and chats while you're walking!

All in all ok if you can put up with basic. But if you want mod cons probably best to avoid this one

  • Stayed February 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask moohouse about Hotel Acuario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Clean but very basic”
3 of 5 stars Reviewed 28 February 2011

Room and general areas clean, bathrooms in urgent need of updating, either properly fitted shower trays and curtains or changed to a wet room type.
Pool area was fine but could have had better lighting for night.
The food was edible and plentiful with a reasonable choice but quite bland and not that well cooked.
The older waiter with grey mustache was friendly but his younger colleague was terrible and could care less, desk staff were mostly helpful with one being less friendly than the other two we met.
Overall a good hotel but the price we paid through going places didnt reflect what we got.
Kids enjoyed it but it was their first time abroad so they had no reference point b
I wouldn't recommend it unless you can vet a very good price.
The distance from centre didn't trouble us as we don't mind walking

  • Stayed February 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Lassothemoon about Hotel Acuario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Far away and disgusting”
1 of 5 stars Reviewed 2 February 2011

I would not advise that anyone with walking difficulties go here as there was so many steap hills and it was so far away from the centre. The staff where very nice and friendly. The room we had did not have a working balcony door, it had a bug infestation and you couldnt leave anything lying on the floor. There was no English speaking channels on a so called satalite TV . The food was bad and greasey and there was flies all over the bread rolls so avoid them!!!!!

  • Stayed January 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask marionsas1 about Hotel Acuario
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3 helpful votes 3 helpful votes
“2* rating, 3* food, 3* service for 2* price.”
4 of 5 stars Reviewed 7 January 2011
1
person found this review helpful

They are a friendly bunch at the Acuario and try to please, it is clean, the linen is clean and changed often, the service is helpful, the food is good. Don't expect room facilities like kettle/cups etc or 'phone or hairdrier etc, it's 2*! The price reflects this. The cost of staying there is good for the money. If you are a happy person you will have a good stay, if you are by nature a misery - don't go!

  • Stayed December 2010, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask ollie3722 about Hotel Acuario
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Additional Information about Hotel Acuario

  • Acuario Hotel
  • Acuario Tenerife
Address: Calle Parque las Flores 35 | Puerto de la Cruz, 38400 Puerto de la Cruz, Tenerife, Spain
Price range (per night):* INR1,616 - 3,009

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