Me and my boyfriend visited the hotel in November 2011 and had a fantastic all inclusive holiday. The hotel itself is clean and the rooms are basic but have everything you need including a balcony. The food however was nothing special, very basic and the general hygiene in the dining room ie cutlery etc had to be double checked every day as we would find food debris on the forks and lipstick on glasses (looking at previous comments I wasn't the only one). There was also almost always a long queue for dinner, and it was never worth it. The staff were unbelievably rude and i dont think i ever saw one of the barmen smile!! The location of the hotel was good as there was a lot nearby and many other restaurants to explore!! We hired out a car which I encourage as the island is so small you can easily see the main sights in a couple of days. All in all I think you get what you pay for and if a deal came about I would go back again, I would just eat out as much as possible.
- Hotasa Puerto De La Cruz
