stayed in the Ving during late October with a large group on a swimming camp - 4 adults and 30 kids. The hotel was very conformtable and suited our needs perfectly. The rooms were good, cleaned everyday, the food was of a very high standard, and the hotel was perfectly situated for the beach and close access to the swimming pool. the hotel staff were very friendly and accommodating. The views from the 7th floor pool terrace were awesome,
We would recommend it,

It was our first time visiting spain so was quite exited to meet the people and enjoy their culture. puerto de la cruz was a lovely place.but this hotel was not very helpful or friendly,think there must have been a big private party that had come from spain me and my husband got fed up of smiling in the end as these people were pushy and very rude, even when we went to go into the lift they would press the button so we had to get the next lift. Me and my husband gave up asking the reception for any help we needed in the end as they did not come across like they wanted to help us in any way. We could never wait to get out of the hotel it made us feel very uncomfortable. A SMILE WOULD HAVE GONE A LONG WAY. The room was clean and the only smiles we got were the ones from the cleaners which were more helpful too ..........

Ok. to be honest, this hotel calls themselves 4 Star, but I would give them an 3+ :)
Room :
Very nice, new furniture, nice equipped with basically all you will need during your stay. Beds were comfy, room was sunny.
Bathroom :
Clean, after reconstruction.
Services :
Telephone, swimming pool, safe (for extra charge), TV (for extra charge), Staff was very friendly. Room service every day (besides weekends)
Breakfast :
basic, felt bit artificial (juice from concentrates, instant coffe ect.) but eatable, just missed vegetables.
Surrounding :
this was taff one! Bit to noisy in the morning, view just at the next building (felt like in an block flat estate) Below us was an children play ground, so it was noisy in the mornings, but quiet in the evenings.
Beach was 5-7 min from the hotel and to be true I think this one was the best on tenerife!
City center 15-40 minutes (due how it is spread)
I would recommend this hotel for everyone who is searching an peaceful calm place.

I took my mom to Tenerife for Mother's day and she loved it. The hotel staff are kind and try to help as much as they can. I'm not too fluent in spanish so the communication was tricky. They have a rooftop pool with plenty of room for tanning and its only a couple of blocks from the beach. To get to the city center it's about a fifteen minute walk but you won't mind the walk with all the scenery. The only problem I had was you have to pay to watch TV in your room, besides that everything is great.