My husband and i stayed in the Tenerife Ving from Christmas Eve until New Years Eve and had no problems here, for the price we paid we were happy with the hotel. Ok would not say its luxury but it was clean, which is the most important thing to us. Unfortunetly we had a cockroach in our room 1 night but it was by no means infested, we saw 1 other in the hallway which i chased with bug spray and that was it but this can only be expected whils abroad. We didnt eat at all at the hotel so cant comment on meals at all.
Ladies a word of warning there are no hairdriers in the room there is 1 at reception but its quite hopeless so take ur own!
The swimming pool is on the 7th floor and is small, we never used it but would prob be fine if u went up early.
Just a few mins walk from the beach which is clean and nice and a 15 min walk from the town! All in all a good holiday!

stayed in the Ving during late October with a large group on a swimming camp - 4 adults and 30 kids. The hotel was very conformtable and suited our needs perfectly. The rooms were good, cleaned everyday, the food was of a very high standard, and the hotel was perfectly situated for the beach and close access to the swimming pool. the hotel staff were very friendly and accommodating. The views from the 7th floor pool terrace were awesome,
We would recommend it,

It was our first time visiting spain so was quite exited to meet the people and enjoy their culture. puerto de la cruz was a lovely place.but this hotel was not very helpful or friendly,think there must have been a big private party that had come from spain me and my husband got fed up of smiling in the end as these people were pushy and very rude, even when we went to go into the lift they would press the button so we had to get the next lift. Me and my husband gave up asking the reception for any help we needed in the end as they did not come across like they wanted to help us in any way. We could never wait to get out of the hotel it made us feel very uncomfortable. A SMILE WOULD HAVE GONE A LONG WAY. The room was clean and the only smiles we got were the ones from the cleaners which were more helpful too ..........

Ok. to be honest, this hotel calls themselves 4 Star, but I would give them an 3+ :)
Room :
Very nice, new furniture, nice equipped with basically all you will need during your stay. Beds were comfy, room was sunny.
Bathroom :
Clean, after reconstruction.
Services :
Telephone, swimming pool, safe (for extra charge), TV (for extra charge), Staff was very friendly. Room service every day (besides weekends)
Breakfast :
basic, felt bit artificial (juice from concentrates, instant coffe ect.) but eatable, just missed vegetables.
Surrounding :
this was taff one! Bit to noisy in the morning, view just at the next building (felt like in an block flat estate) Below us was an children play ground, so it was noisy in the mornings, but quiet in the evenings.
Beach was 5-7 min from the hotel and to be true I think this one was the best on tenerife!
City center 15-40 minutes (due how it is spread)
I would recommend this hotel for everyone who is searching an peaceful calm place.