i've just read the latest review on your website and i totaly agree that there were lots of non-british people in this hotel - in fact this is something one needs to be aware of when going Overseas, to Foreign Countries as there are are lots of people out there talkiing foreign languages all over the place and ii expect this is all the fault of Brussels bureaucrrats
BUT i thought thiis hotel was ideal for the time because we only had about a week to take off, go to tenerife where my next door neighbour comes from, have a heated swimpool ({actually, needed to get Reception to ask the technician to upgrade the temperature but this was done immediately and its a nice big pool}
and tho its a distance frrom the town (either down some steps or roadway) the local shops eg spar are ok for a picnic on balcony etc and we found some nice places to eat / snack out in the town
we had a lovely big room with a balcony overlooking the gardens and loads of room to sit around inside if we wanted to
Welcome from staff was brilliant, esp. as we were a day late having got the flight wrong, and also help about ticket concessions (bono thing) for airport bus

From a Londoner (me) and an an Irishman (my partner) we'd recommend this place for a relaxing healthy holiday with no worries
Sara & Martin

On arriving at the hotel we did not find any of the hotel staff friendly or welcoming and if anything were made to feel like we did not fit in with their usual clientelle (ie over 60 and non-british) throughout our stay.

My partner and myself wanted to book somewhere that was relaxing and would give us a varied choice of bars should we decide to out for drinks (bearing in mind I was 5 months pregnant at the time and so not drinking or after a very late night out). Sadly the choice of bars where not particularly large or varied and closed at 11.30pm We did try the hotel bar one night but the atmosphere was dreadful. The staff at the Zebra bar were lovely so we went there a few times.

The rooms were cleaned every other day and the cleaners did a very good job. The only problem we encountered were cockroaches which in itself was not appalling as we had been warmed in advance by our tour operator that we may encounter the odd one. What I did find frustrating was the reception staff's resolution to the problem- handing my boyfriend a can of cockroach spray and telling us he would let the cleaners know.

As far as the location goes it was a 20 minute walk into the centre which was down hill and gave us enough little shops and walkways that allowed us to enjoy the walk. Returning to the hotel was a different matter due to it being uphill however it only cost three euros for a taxi so we used that option most of the time.

Overall, we enjoyed our holiday largely due to the fact that we knew we had to make the most of our time there as it would be our last holiday for a while. However, I would not stay in this hotel or section of the Island again.

A friend and I stayed here for a week self catering. Rooms are a decent size - two single beds, a sofa, coffee table, dining table, two electric hobs, and a balcony with table and chairs overlooking the garden and pool with a view to Teide. Clean, functional and perfect for what we wanted - somewhere to sleep and eat breakfast! Easy to get parked on the street next to Teide Mar, easy to get to off the main road. Staff seemed friendly. Hot shower!

The description of 'Teide Mar' in Tenerife's Puerto de la Cruz on another web site did not describe the Teide Mar we stayed in from 21/6 to 5/7. There was no heated indoor pool, no jacuzzis, no sauna/Turkish baths, no squash courts, no gym, no mini golf. All the rooms are apartments, so no 'separate bedrooms', and the fully equipped kitchen just has 2 electric rings and a fridge with stuff to cook with and on. No kettle or toaster. No air con. or hair dryer. You have to pay extra for use of the TV- 3Euros a day.

That said we had a very pleasant stay, the pool was nice, surrounded by trees, and the staff were friendly. Not too many English there, but we got to know some folk from Leicester, Reece and his Mum, who said they didn't like the food in the restaurant, but we ate out at the 5 or 6 nearby ones, which were ok. Shops are closeby. The beach is not near, but 200 steps down to the town, local ones can be reached if you hire a car, which is cheap. We faced the road which was a bit noisy (especially when Spain won the football), but the views are great- sea on one side and volcano on the other.

Dave and Sigrid