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Catalonia Las Vegas – reviews, photos

Avenida Colon 2, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel amenities
Catalonia Las Vegas
4.0 of 5 stars 224 Reviews
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224 reviews from our community

    Trip type
Traveller rating
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    76
    44
    16
    15
Date Rating
Solihull, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Quiet and confortable hotel in spot on location”
4 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

This hotel is right on the front close to a small (black sand) beach and towards the end of a long promenade leading to the old town, about 15 minutes walk away. It is very peaceful in the evening having no busy roads, nor noisy bars nearby. Most of the other bars around about close at about 11pm, so any live music which can be heard in the hotel rooms does not go on late. The rooms are adequate, with a rather basic balcony and the pool area is a bit stark, without much greenery. The pool is heated, although at the time we were there in early february, only to 23 degrees, which is OK if you are a keen swimmer, ploughing up and down the lengths, but no good for just splashing about in. The hotel customers at this time of year lare mainly in their later years, so I had the pool to myself- great!The food, served buffet style is plentiful, varied and good and wine prices in the dining room are very reasonable.
Puerte de la Cruz is a pretty town, with lots of town walking, pretty gardens and squares as well as shopping and plenty of street entertainers to make your people watching all the lore enjoyable.Be aware though that being on the North coast of tenerife, the weather is not as warm as the South; the difference can be typically 4 to 5 degrees cooler. So excellent if you don't like the heat, but not so good for getting a winter suntan.

Room Tip: Choose sea view and high up so that any street noise is diminished.
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by chutneyprincess for Puerto de la Cruz
Ask chutneyprincess about Catalonia Las Vegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan Carlos García Marín, Gerente at Catalonia Las Vegas, responded to this review
24 February 2012
Dear chutneyprincess:
First of all we would like to thank you for your comments, as the opinion of our guests is of the utmost importance to us and our main source to improve our facilities and service.
We really hope that you decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your highest expectations and demonstrate that our commitment towards customer’s satisfaction is a reality and not mere words. Sincerely,

Juan Carlos G. Marín.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worcester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
“Lovely hotel”
5 of 5 stars Reviewed 11 February 2012
2
people found this review helpful

Just come back from spending 11 days at this hotel. We had a lovely time. Staff very friendly and helpful, Good size room with balcony. Food was very good, lots of choice. Some said the food could be hotter sometimes but at home I always wait for my food to cool down so it didn't bother me. We had a super view of the sea, this side of the hotel does not get the sun but the view more than made up for that. We already intend to go back and would recommend Puerto de la cruz to anyone who wants a restful winter break. I would not go there in the peak season, I would think there would be far too many people therefore too busy for me.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Shirley452 about Catalonia Las Vegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan Carlos García Marín, Gerente at Catalonia Las Vegas, responded to this review
24 February 2012
Dear Shirley452:
We thank you for your positive comments about our hotel. It helps us to keep working and try to improve every day. It's a great satisfaction to know that we have met your expectations during your stay with us and look forward to welcoming you back. Best regards,

Juan Carlos G. Marín.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
uk.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“2 senior citizens [ Wales ]”
5 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

We stayed at this hotel for the first time on the second week of January. We were really happy with everything about this hotel from a fabulous location , great food, spacious room, friendly staff . I would definately stay there again.

Room Tip: good room with partial pool view[ a little noisey due to roadworks but this did'nt bother us too...
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask kateyUk_ about Catalonia Las Vegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan Carlos García Marín, Gerente at Catalonia Las Vegas, responded to this review
24 February 2012
Dear KateyUk_:
We thank you for your positive comments about our hotel. It helps us to keep working and try to improve every day. It's a great satisfaction to know that we have met your expectations during your stay with us and look forward to welcoming you back. Best regards,

Juan Carlos G. Marín.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Isidro de Albatera, Spain
1 review
4 helpful votes 4 helpful votes
“Superb Hotel and Service”
5 of 5 stars Reviewed 15 January 2012
4
people found this review helpful

Just spent a wonderful two weeks upto and including Christmas. We loved everything about the hotel and all the staff were excellent and would specially like to mention Miriam in the bars, Mary in the restaurant and the two ladies at reception - particularly Lucia. Chistmas day lunch was excellent. We met some lovely people, both staff and guests of different nationalities. We are looking forward to our next visit - hopefully later this year. It was our first ever trip to the Canaries and we loved Tenerife, Puerto de la Cruz and, as mentioned, the hotel. It's location couldn't be bettered. Barry & Dianne from San Isidro, Alicante

Room Tip: If you would prefer a double bed, then request it in advance.
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Barry - Dianne K about Catalonia Las Vegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan Carlos García Marín, Gerente at Catalonia Las Vegas, responded to this review
19 January 2012
Dear guest:
We thank you for your positive comments about our hotel. It helps us to keep working and try to improve every day. It's a great satisfaction to know that we have met your expectations during your stay with us and look forward to welcoming you back. Best regards,

Juan Carlos G. Marín.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wales
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“nearly excellent”
5 of 5 stars Reviewed 12 January 2012
2
people found this review helpful

Have just returned after spending New Year at this hotel. Unfortunately I can only rate it as nearly excellent due to the fact that we had a pool view room. Sun all day on balcony and a view to die for but the noise from the nearby discos was a bit hard to cope with. Food and staff excellent. Next time we visit we would still have a pool view room and hope for double glazing.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask paulinehill2 about Catalonia Las Vegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan Carlos García Marín, Gerente at Catalonia Las Vegas, responded to this review
19 January 2012
Dear Sir:
First of all we would like to thank you for your comments, as the opinion of our guests is of the utmost importance to us and our main source to improve our facilities and service. We regret not having been able to fulfill your expectations.
We really hope that you decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your highest expectations and demonstrate that our commitment towards customer’s satisfaction is a reality and not mere words. Sincerely,

Juan Carlos G. Marín.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Catalonia Las Vegas

  • Catalonia Las Vegas Hotel
Address: Avenida Colon 2, 38400 Puerto de la Cruz, Tenerife, Spain
Price range (per night):* INR2,731 - 8,304

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Catalonia Las Vegas
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