We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

H10 Tenerife Playa – reviews, photos

4.0 of 5
Avenida Colon 12, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel amenities
H10 Tenerife Playa
4.0 of 5 stars 254 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

254 reviews from our community

What travellers say about this hotel
  • Very good(7)
  • Half board(6)
  • Dining room(5)
  • Great location(4)
  • Pool area(4)
  • Loro parque(4)
  • Old town(3)
  • Happy Hour(3)
  • Sea front(3)
Traveller rating
    59
    101
    54
    28
    12
Only show reviews for Family (37) | Couples (125) | Business (5)
Date Rating
Bathgate, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“H10 Tenerife Playa”
5 of 5 stars Reviewed 10 February 2012
5
people found this review helpful

We booked a last minute stressbuster week at the H10 Tenerife Playa. We had a twin superior room with balcony overlooking the sea on one side and the street on the other, great for people watching. The hotel seemed fully booked. It was Saga week but that didn't matter and we had a few laughs. Entertainment was okay and on every night. The food was very good and the very nice dining room along with the rest of the hotel was spotless. There was well presented tables with linen cloths and napkins set for buffet lunch and dinner. The swimming pool area could have used a good steam clean but the pools were sparkling. The reception staff at the beginning looked like they could use some 'smile' training but they soon warmed up and were very helpful, the rest of the staff were very friendly. (maybe it depends on your attitude to them ) Bar staff were funny and chatty, the maid was very nice and kept our room spotless. Restaurant staff were brilliant. The beds we had weren't the most comfy and would be better if they were just a bit softer. The small gardens round the hotel are well maintained and there's fruit growing on the trees. The snack bar is close to the pool and is well stocked, has plenty snack food chilled and covered, also hot food when you ask for it, alcohol, coffee, chocolate and tea on offer all day, self service. The location is pretty good but don't be fooled by the lovely picture that looks like there's a beautiful beach in front of the hotel....there isn't. It's the Lido you see in the photo , it is gorgeous and opposite the hotel so very easy to get to. You pay an entry fee for the day and get sunbeds, showers, bars and restaurant with ice cream shop too. It's also very clean and has well manicured gardens to walk round. There are plenty of local shops and bars, restaurants and walks. We walked for miles round the old town, very interesting. The bus ride from the airport is about 1 hour and 15 minutes or more depending on the hotel stops. We would recommend H10 but maybe go a bit later in the year when it heats up. It was very cool and windy early in the day but warmed up by lunchtime. When the sun left the pool area in the late afternoon, we found little secluded balconies at the side of the building on every floor to grab the last rays of the day. We were very relaxed by the end of the week.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask cjmollon about H10 Tenerife Playa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lydney, United Kingdom
1 review
1 helpful vote 1 helpful vote
“HOLIDAY IN TENERIFE PLAYA HOTEL”
5 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

hotel is in a good position on sea front.we found the staff to be helpful and friendly. i use a wheelchair and found that i could get around the hotel with no problem .the lido is just along the road also shops ect.the food was very good in the hotel with plenty of choice.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask yvonne j about H10 Tenerife Playa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stanley, England, United Kingdom
1 review
4 helpful votes 4 helpful votes
“Small clean hotel with a decent buffet but poor bar service.”
3 of 5 stars Reviewed 29 January 2012
4
people found this review helpful

We were there end of Jan 2012. The rooms are small but clean.
The bar staff are very poor. They will let you sit for 20 minutes without a drink while they chat to their mates.
The hotel seems to be moving towards serving people of 50 and over as there were few guests under 50.
The hotel is at one end of the sea front and the area is being updated with new roads being laid. Unfortunatly that means there is a lot of construction noise, which starts quite early.
Food in the hotel is of a good standard and the restraunt staff are very efficient.
The beds are very very hard, so be warned. If you dont have a bad back when you arrive you will likely have one before you leave.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Stephen S about H10 Tenerife Playa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
2 reviews
4 helpful votes 4 helpful votes
“Extemely rude reception staff”
2 of 5 stars Reviewed 22 January 2012
4
people found this review helpful

Hotel in great location, expensive for what is really a 3Star though. Rooms Clean. Shocked by how rude the reception staff were. The two experiences we had, once on check in and the second arriving back late suggested they all need a reminder that they are in the hospitality business.

  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask GREY2008 about H10 Tenerife Playa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hudcovce, Presov, Slovakia
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
“Value for the money”
4 of 5 stars Reviewed 17 January 2012
2
people found this review helpful

its ok hotel. Food is nice but if you choose meals go all incl. as on half board you must pay for drinks and they are not cheap there. Room we had was very small bit outdated and aircon is not built in but attached to the wall look wierd. Staff is friendly, one night when I was in rush for poker tourn I told bartender to navigate my gf to our table as she was not ready yet,which he did and it was quite proffesional. There is parking problem as streets around were under construction and we had great difficulty to find the hotel when we first arrived. We had nice view to seaside and logo martinez spectacular in night btw. Sumarize it all. It is good value for the money I would not give 4 star rating if compare to sbh resorts perhabs, but thats mine oppinion driven by room size only as we had no issues.

Room Tip: pick one with logo martinez view spectacular in night time.
See more room tips
  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Jano_HE about H10 Tenerife Playa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed H10 Tenerife Playa also viewed

Beatriz Atlantis & Spa Hotel
4 of 5 stars 249 Reviews
Puerto de la Cruz, Tenerife
Show Prices ABS:HotelCheckRates-d1141723?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Bahia Principe San Felipe
4 of 5 stars 334 Reviews
Puerto de la Cruz, Tenerife
Show Prices ABS:HotelCheckRates-d264732?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel Botanico & The Oriental Spa Garden
4.5 of 5 stars 255 Reviews
Puerto de la Cruz, Tenerife
Show Prices ABS:HotelCheckRates-d252888?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 82 hotels in Puerto de la Cruz, ranked by popularity »

Been to H10 Tenerife Playa? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about H10 Tenerife Playa

  • h10 Tenerife Playa Hotel
  • Tenerife Playa
Address: Avenida Colon 12, 38400 Puerto de la Cruz, Tenerife, Spain
Price range (per night):* INR3,344 - 72,449

Owners: What's your side of the story?

If you own or manage H10 Tenerife Playa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
H10 Tenerife Playa
Show the lowest price for this hotel (from our partners)
Show Prices