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Hotel Botanico & The Oriental Spa Garden – reviews, photos

5.0 of 5
Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel amenities
Hotel Botanico & The Oriental Spa Garden
4.5 of 5 stars 255 Reviews
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255 reviews from our community

What travellers say about this hotel
  • Friendly and helpful(5)
  • Very good(4)
  • Main pool(4)
Traveller rating
    173
    47
    17
    12
    6
Only show reviews for Family (53) | Couples (131) | Business (13)
Date Rating
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
“So good they make it look effortless!”
5 of 5 stars Reviewed 23 January 2012
11
people found this review helpful

This was easily the loveliest hotel stay I have ever had. Staff were delightful, calm, professional and helpful. Never obtrusive but always discreetly on hand to assist. The Spa facilities were lovely and tranquil, a perfect place to find yourself in. Room size is great, lovely views, quiet. Would have preferred a proper double bed, but thats survivable. This is a really lovely hotel and I would gladly return. I promise you wont be disappointed if you choose it too!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask marmmoose about Hotel Botanico & The Oriental Spa Garden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Botanico, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review
24 January 2012
Dear guest:

We are very glad to hear that you have enjoyed your stay at Hotel Botanico.Our staff works to give to our guests the best service and quality. We will take in consideration your observations about the double beds, so your next stay will be more confortable.

Best regards,
Hotel Botanico & The Oriental Spa Garden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prangins, Switzerland
Senior Contributor
31 reviews 31 reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“A true 5 stars experience”
5 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

Amaising place, amaising view, amasing hotel.
I found myself like at home there.
Will defo go back.
Staff extremely helpfull. Amaising breakfast..

Room Tip: ask for sea view
See more room tips
  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Steve H about Hotel Botanico & The Oriental Spa Garden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Botanico, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review
24 January 2012
Dear guest:

Thank you very much for your kind contribution, we work to give to our guests the best service and quality. We are proud that you have felt at home and we believe that your opinion will encourage the rest of the Tripadvisor community to visit Tenerife.

Best regards,
Hotel Botanico & The Oriental Spa Garden
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Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
“All Expectations Met and Exceeded”
5 of 5 stars Reviewed 18 January 2012
11
people found this review helpful

We saw this hotel on our first trip the Tenerife and promised ourselves a stay there on our next trip. We were not disappointed. The quality of the hotel, facilities and food are excellent.

Whilst at the premium end of pricing for the Island, it represents good value, particularly in the context of other Leading Hotels of the World destinations.

What sets it apart is the friendly (without being over familiar) staff. Somehow, the attitude of the staff seems just right. They are all very approachable, obliging and nothing seems too much trouble. Everything is handled in a relaxed, yet efficient manor.

Like us, the majority of the guests were seniors, but there were some families who were having a good time. Whilst it might be considered a little formal by some, it is not at all stuffy.

Highly recommended.

I

Room Tip: We upgraded by one level for sea/Tiede view. We felt this was worth paying a little extra for.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask bobsoundgreat about Hotel Botanico & The Oriental Spa Garden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Botanico, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review
19 January 2012
Dear guest:

We are very glad to hear that you have enjoyed your stay at Hotel Botanico. We are very proud about having reached your expectations, our main objective is to make your stay an unforgettable moment. We believe that your opinion will encourage other travelers to visit the our hotel. It would be a pleasure to to see you again.

Best regards,

Hotel Botanico & The Oriental Spa Garden
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Cape Town
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
“very very nice hotel”
4 of 5 stars Reviewed 12 January 2012
4
people found this review helpful

This hotel is an excellent place. This is the bottom line. Friendly and very caring staff, an fantastic (!!! and I mean it) breakfast buffet, nice, spacey rooms with balconies and nice views. Rates are OK, good value for money.

The beds need some work ... they kind of slip apart (two single beds put together).

But its maybe more an hotel for 50+ travelllers. I kind of felt uncomfortable playing at the (wonderful) pool with my 6 years old son ... getting eyebrows from elderly people looking to relax there. But we all survived and when I travel without my son to that area again, I will surely stay there as well.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Capeguy24 about Hotel Botanico & The Oriental Spa Garden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Botanico, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review
16 January 2012
Dear guest:

Thank you very much for your contribution. We will take in consideration your opinion and we will try to improve our service thanks tou your observations. It will be a pleasure to see you again enjoying of a relaxing stay

Best regards,

Hotel Botanico & The Oriental Spa Garden
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Isle of Man
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“The best small hotel in Spain”
5 of 5 stars Reviewed 11 January 2012
3
people found this review helpful

This is our second visit to the Botanica. We were only able to spend 2 days here in Nov 2010 but vowed to come back because we loved it so much. Now in January of 2012 we are enjoying an even better view of the beautiful gardens, swimming pool, and Mt. Teide. Our private balcony has comfortable chairs and little table. The single most impressive thing about this hotel has to be the service. We have been plagued by little travel related problems and the staff have gone way above and beyond their duty in helping us. That has been the icing on the cake of lovely large rooms, beautifully comfortable beds with a choice of pillow preference, a door between the bedroom and the entry hall/bathroom area, and fantastic television choices to boot. The huge buffet breakfast is almost perfect, and the chef will cook an omlete of your choice while you wait, or even pancakes. There is something for everyone. We love sitting outside by the pool, and spend at least 2 hours enjoying the ambiance. Dinner at la Papagallo was a disappointment, but we know from last year we will enjoy the Oriental, so are looking forward to that. Also there are numerous small (mostly German run) bars and cafes within a 5 minute walk. We will definitely be back.

Room Tip: they are all great!
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask twindolphin about Hotel Botanico & The Oriental Spa Garden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Botanico, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review
16 January 2012
Dear guest:

Thank you very much for your comments. We are very proud of all our staff, we try to make of each stay at Hotel Botanico a unique experience and where relaxation is the whole concern. It will be a pleasure to see you again as soon as posible.

Best regards,

Hotel Botanico & The Oriental Spa Garden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hotel Botanico & The Oriental Spa Garden

  • Botanico Hotel
  • Hotel Botanico
  • Hotel Botanico Tenerife
Address: Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Price range (per night):* INR10,254 - 21,735

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