Given our requirements - a quiet, relaxed holiday in a beautiful location, but near to shops and facilities - we couldn't have done better than the Hotel Chimisay.
It's right in the heart of the pedestrianised old town area of Puerto de la Cruz, just five minutes walk from the beautiful Plaza del Charco and the sea front. Shops, cafes and cinemas are all to hand.
Because it's a small hotel (67 rooms only) it has a pleasant, relaxed family feel.
Service and food are excellent, especially the Canarian rabbit dishes served at the evening buffet - and if you don't like rabbit there are always other meat or fish alternatives served.
During out fortnight most of the holidaymakers were Spanish, German or Scandinavian - so we had an even quieter time than expected!
I only had one small criticism of the food - jams served at breakfast, but no orange marmalade!
Most of the rooms in this hotel have no balconies. There are a few of the rooms on the 4th floor with balconies, but we were told that these are always fully booked by 'regulars' throughout the winter season. However, there are some good rooms on the first floor with outside patios that get plenty of sun in the daytime. It's a good idea to ask for one of these when you book - unless you prefer a street view.
The finest feature of the hotel is the spacious sun roof, with plenty of loungers, cushions and sunshades, and a small well-maintained pool. During our stay the pool heating equipment was being renovated, but the cool swims were refreshing after a dose of hot sun.
Everything in this hotel is clean and well maintained.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC