Hotel is very old and need refurbishment urgently. On arrival we were waiting 40 minutes before get any attention. Staff - unfriendly, unhelpful and almost rude. Hotel was full of teenagers running around and in the hotel making a lot of noise. Looks like a youth hostel. Rooms - without fridge or tea and coffee facilities and unfortunately with strong cigarettes smell. Four stars for this hotel is far to much..

After booking, and reading the reviews I was a bit worried how bad this hotel would actually be for a 3 night stay over New Year. On arriving, the guy on the desk was waiting for us, and greeted us by name (& no we weren't the only ones staying there!). The hotel was nicely decorated for Christmas (as was the rest of the Island), and all the staff we met were pleasant, courteous and efficient. We only had B&B so can't comment on lunch and dinner, but breakfasts catered for every European taste, from cereals, full 'English', Continental (croissants, bread, cheese etc), German bread, and so on.
The room was cleaned everyday, and although as mentioned by previous commentators it might not be to the standards of some 4 star offerings, the bed was comfy, sheets were clean and the accommodation was perfectly acceptable. One point to mention is that there are two sides to the hotel- the sea side, and the mountain side. Arriving late at night,we had the mountain side, which I thought was a disappointment, until the morning when we realised not only did we have a good view of the country side and mountain, but also had the sun all day! Had we had a sea view on the other side, it would have been in the shade (perhaps better in the summer, but not for a winter break).
The hotel is a 5 minute walk from the town centre, opposite the Police Station, and the bus station Is just a 5 mins walk away, making DIY airport transfers cheap and easy.
So overall, I would be happy to recommend it, and return again next year.

Arrived and couldn't believe this was our hotel! entrance hall is shabby, the man on reception did not even acknowledge us or speak to us and only held his hand out to take our booking confirmation form. No comment at all on dinner times and the fact that we had to take the paper room card with us as proof of our room number. Safe was 11 euros which was a full payments and not a deposit. Rude and uncooperative reception.

Room was standard, twin beds on one sort of double mattress. Shower gel and shampoo were provided in a refillable container in the shower (we decided to use our own!) and they only provided a free hairnet and a pack of 'tissues' which looked like toilet paper folded over and sealed. Room did not even have a fridge or mini bar in which to store any bottles of water which was a hassle as you have to buy water and not drink the tap water like you do in Spain mainland.

Pool area was small, tiny pool and the green felt round the edging had seen better days, they even did some building work whilst we were there so one part of the pool was inaccessible.

Bar didnt open till around 4/5pm which was disappointing as couldnt have cocktails or soft drinks or snacks by the pool. Weirdly at this time they also turned the disco lights on despite it still being daylight outside.

Breakfast selections were okay, included cereal, full english, croissants etc. Dinner was limited, some sort of pasta,potato,fish daily and buffet area itself was small. Food was cold on more than one occassion (and we varied which times we went to dinner). However, the staff were all very nice and the place was kept clean.

Area around the hotel itself was pretty grim. Seemed like it was on the edge of town and forgotten about.

Just as we left, two coach parties arrived full of teenagers so we definitely picked a better week, as they made so much noise upon arrival!

Definitely not worth the money we spent on it and its only redeeming factor was the fact that the beach was close to the hotel (about 2 mins walk) and there was a very nice spar down the road for girly pampering!!!

I had a room with ocean view and the noise was disturbing esppecialy when the wind blow.
The windows and the door make some sound when wind blows.
Another minus is the fact that at TV you have only spanish channels.
The food was great, that was the only good thing.
At that time the hotel was full with old people, so is not very ''nice'' for youngers.