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Iberostar Grand Hotel Mencey – reviews, photos

5.0 of 5
Calle Doctor Jose Naveiras, 38, 38004 Tenerife, Spain
Hotel amenities
Iberostar Grand Hotel Mencey
Ranked #47 of 419 hotels in Tenerife
4.5 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    17
    6
    2
    0
    1
Date Rating
Santo Domingo, Dominican Republic
Contributor
18 reviews 18 reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
“impresive”
5 of 5 stars Reviewed 6 January 2012
2
people found this review helpful

My wife and I were there for a weekend scape, I had been in that hotel a few times before. It had change the managment company, now is an Iberostar property, they had done a total reform of the property, it is a complete new hotel and under my point of view is one of the most amaizing hotel I had ever seen. It just beutiful. the room is very confortable, the breakfast buffet was outstanding and the service was great. I will strongley recommend this hotel to anyone that visits Tenerife Island, wich I have to said that is beutifull.
great job at the reform, congratulatons.

Room Tip: ask for the ones that looks to the garden and pool
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Enrique M about Iberostar Grand Hotel Mencey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Onlien Reputation Manager at Iberostar Grand Hotel Mencey, responded to this review
6 February 2012
Dear guest,

First of all I would like to thank you for the dedicated time in writing such a wonderful comment about the new look from Iberostar Grand Hotel.

It is a delight for us to read that renovation impressed you and how much you have enjoyed your stay in our hotel and all our facilities and services.

Thank you for highlighting out so many aspects which are very important to us to achieve an exclusive and personal service in our hotel.

Yours sincerely
Online Reputation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vienna, Austria
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
“Newly renovated but noisy & lacks details”
1 of 5 stars Reviewed 2 January 2012
5
people found this review helpful

Noisy rooms though newly renovated room due to poor implementation. TV system mostly offers Spanish channels, although English and German channels are readily available in the Canaries.
Beds seperated but on noisy wheels - you wake up every time the other person turns around.
Nice Wellness area and gym, very good breakfast buffet at rather high prices (15-25EUR) depending on which source you use.
BTW: Due to bad street signs the hotel is very difficult to find (Street has 2 different names that are used in Google Maps resp in real-life). No signs pointing out directions to the hotel, when coming from the airport.

Room Tip: insist on "non-street facing room".
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  • Stayed December 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask AlexVienna about Iberostar Grand Hotel Mencey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Iberostar Grand Hotel Mencey, responded to this review
2 February 2012
Dear Guest

Thank you for writing your comments about Grand Hotel Mencey. Please receive our sincere apologies for not having met your expectations. We understand the importance of a good quality of sleep our customers.

We will take your comments in our consideration and we will try our very best to improve these points.

We would also like to take this opportunity to thank you for your positive comments regarding our cuisine and the Nice Wellness area and gym.

Yours sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Senior Contributor
35 reviews 35 reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
“muy bien reformado!!!”
4 of 5 stars Reviewed 26 May 2012 NEW
Google Translation

  • Stayed April 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Hernydifonti about Iberostar Grand Hotel Mencey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Excelente opcion para visitar Tenerife ciudad”
5 of 5 stars Reviewed 20 May 2012
Google Translation

  • Stayed May 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TxRxM about Iberostar Grand Hotel Mencey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Cruz de Tenerife, Canarias, Spain
1 review
“Debería Tener 6 Estrellas”
5 of 5 stars Reviewed 18 May 2012
Google Translation

  • Stayed May 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Bettina E about Iberostar Grand Hotel Mencey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Iberostar Grand Hotel Mencey

Calle Doctor Jose Naveiras, 38, 38004 Tenerife, Spain
Price range (per night):* INR5,740 - 11,146

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