We stayed for a week at this hotel in 2007, and going back again to Las Palmas this year we wanted to stay here again. And yes, the place is still a 5 star experience! There has also been made some small refurbishments that makes the hotel look even better.
First of all, this hotel is a grand old lady. The hotel is perfectly clean. Rooms are nice, at least most of them. Not hip, but good old traditional ones! Some have a lousy view, try to get a room facing the outsides, front or sides. Breakfast is great, both cold and hot choices, and of course the champagne! Restaurant Terazza is a wonderful place with great food. The traditional looking bar is beautiful.
The hotel is situated in a beautiful park, do not forget to look at the part at the backside of the hotel, just lovely!
The hotel is situated between the beach (Las Canteras) and the Triana shopping street/the old town - Vegueta. 20 - 30 min to walk both sides, but taxi is very inexpensive if you do not want to walk!
When you stay at a place like this, you expect the best. Therefore there are a few things that surely could be better. Front desk personel do not speak English very well, or not at all. They do not speak German or French either, so they do not seem bilingual at all. We had roomservice one night, but though the room was made twice a day no-one removed the tray or replaced the used glasses with clean ones. The hotel has wifi in all rooms, but the quality is rather bad, and it falls out after a short time - so you have to log in once again! The outdoor pool is not heated, and because weather in Las Palmas can be rather cold, the pool is to!
But - in spite of all these small problems, it is still a lovely 5 star hotel, and I will certainly be back!
- Hotel Santa Catalina
