My advice to anyone booking this accommodation is to get a guarantee that you will NOT be allocated Room 305.
This room has no area to sit out and relax in!! For the sake of clairty...NO terrace, NO balcony, NO roof terrace!! But you may be one of the lucky ones who is allocated a room which has a balcony AND a roof terrace!! How is this fair or reasonable? It isn't....AND to top it all ... all the rooms are priced the same?? Never, ever in all my years of travel all over the world have i ever experienced such an UNFAIR pricing structure.
We requested a roof top terrace room and if we had been advised at the time of booking that this wasn't guaranteed then we would never have booked it. I believe this information is witheld deliberately as they would never sell this room if people were advised of its lack of facilites.
We feel we were denied the usual holiday experience which we enjoy...eg coffee on the balcony in the morning...glass of wine in the evening...relax on a lounger in the sun...not a lot to ask....just basic normal holiday expectations.
The furnishings were extremely basic uncomfortable. The bathroom was BADLY in need of refreshing...the grout on the tiles....UGH!!! Towels were only changed twice in the week! The noise level is high...in respect that everything echos...so if you like peace and tranquitiy then this is not the place for you. The reception staff were offhand and had set answers to any of the complaints about the lack of balcony/terrace .... we can only assume that whoever has been unlucky enough to be allocated this room makes a complaint... we got the distince impression we were not the first....as if they were just waiting and prepared for us to raise the issue!!
The positive is that it is in a perfect location...handy for the beach and the marina. Its a lovely wee resort if you like to enjoy the sun and there are an abundance of nice restaurants with good quality food. The beach has golden sand, which is a bonus on the Canary Islands.
If you own or manage La Venecia de Canarias, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
- Manage your listing
