This hotel is distinctively average. I cannot believe it is rated 5*. The food is very much like school dinners, there is no variation at all and becomes very boring. Obviously the hot food is changed, but it is nothing to write home about. We went with 2 small children and were given a premier delux room, advertised as great for 3 adults or 2 adults, 2 kids. We didn't get our children's beds until 6pm and that was after 3 requests. We finally got 2 'camp beds' All pools were freezing for the first 4 days of our trip and my youngest son became I'll due to this I believe. There is a smell of drains in many areas of the hotel. The playground surface is disgraceful and coming to bits- it looks a terrible mess. The room was freezing so I pressed the + sign on the air conditioning which supposedly should increase the temp of the air con and it simply played up. There response and help with this was turn it off. Instead we requested 4 blankets more to try and stay warm at night!!! The paint they have used to hide the fact that the bath is getting older comes off into the water every time someone goes in. The shower has so much scale in the holes it barely works. The sliding door had screws coming loose so we couldn't close it without breaking it nearly. It is 20 euros each to use the spa and children allowed until 1pm, but in bad weather I believe there should be an agreement with the spa that the sheraton hotel takes an hour for families rather than families having to pay and annoy adult paying customers until 1pm. If you are someone without kids, I would suggest this is not the hotel for you. It is advertised both as family friendly and a golf/spa hotel. There is therefore a dreadful clash between the 2 cliental. Both types of guests should dine seperately perhaps and sleep in different areas of the hotel? The best things about the hotel are Tom and Jenny from Kids club. hard workers and the Sheraton are lucky to have them in their average hotel. Will not be back and hope others have a better experience........ Do all the people writing comments believe this is really a 5* hotel? I've obviously had a lucky time of it up until now...... More like 3/4* in my eyes?
- Sheraton Fuerteventura Beach Hotel
- Sheraton Fuerteventura
- Fuerteventura Sheraton
