We had a wonderful time at the Azul Playa. The best thing about this hotel for me was its staff, everyone was absolutely superb, so friendly and always happy to help. Thanks in particular to Toni, Sebastian, Davinia and Candida in Reception, it was a pleasure to meet you all and thank you for all your help.

The hotel is in a great position, close to the airport yet in a beautiful, quiet spot, directly on the promenade and the beach. The surrounding area itself is lovely, mainly residential, so not crowded with other tourists, ideal! The beach is lovely and clean, I saw the sand being cleaned every day; you can hire sunbeds and parasols, not sure how much as we didn't bother. We hired bikes and had great fun exploring around the local area up and down the coastline (we found a fab little cove which we had all to ourselves) as well as going into Palma itself (a bit scary on a bike, it's very busy!). The little harbour area around Portixol has several good places to eat. Reception made the bike hiring very easy for us, they arranged for the bikes to be brought directly to the hotel for us, and we simply left them there at the end of the day where they would be collected, all for 8 Euros each for the whole day, brilliant! It is only a very short walk from the hotel to nearby supermarkets. We didn't have breakfast included at the hotel which was fine for us, so I enjoyed the short early morning walk to get gorgeous fresh croissants from Fibonacci's and fresh fruit, yogs and water from Lidl and we enjoyed our breakfast on our terrace. I have to say, breakfast at Magi's looked good, and it would be a fab place to sit in the early morning sun. The restaurant at the hotel (Magi's) is lovely and good value and there are plenty of tasty dishes to choose from, the staff were all lovely. We also tried out some of the restaurants close by and would thoroughly recommend the fish at Ca'n Jordi and the langostine ravioli at Almare, just delicious!

Our room was nicely furnished and spotlessly clean and though a bit small the enormous terrace more than compensated for the size of the room. The terrace was FABULOUS!

I would certainly recommend this hotel to friends and I will definitely stay here again.

This hotel was located between the airport and Palma with direct access to the beach. Easy to reach with local taxi from the airport. Cheaper than the preboked services. Hotel was clean, staff freandly, Italien very nice reastaurant with terrace direct in front to the beach. Breakfast was also served here, a great start on the day. We rented bikes, but try to rent it at Playa de Palma, much cheaper than in Palma. Free WLAN all over the hotel, also in the rooms. Quiet beach with locals, also quiet during the night. Good aircondition in the entire hotel. We will stay here also next time we visit Mallorca.

We often eat on the beautiful terrace at the Azul Playa.The restaurant service and food are wonderful. May 26 was my wifes birthday and we decided to celebrate with a one night stay . i went the week before and met the manager. I chose room 107 as this has the largest terrace overlooking the sea. To avoid disappointment I paid in full and in advance and stipulated the precise room. We arrived yesterday and were immediately greeted and taken to our room. The room was incorrect with a small terrace. I went to reception to seek explanation. I was told our original room 107 had a broken shower. I said we would still take 107 as we wanted the big terrace with 2 sunbeds. The receptionist now changed her story and informed us room 107 was in working order but given to another guest even though we had paid in full a week earlier ! We asked for our money back and refused to check in. Finally the manager re appeared and said the room would be given to us .We had to wait over an hour to have him rectify this blatant pack of lies. In addition the safe and T.V. did not work. i would rather sleep on the beach than stay here again !

We booked this hotel for 3 reasons: Its location on the beach, free internet all over the hotel and airconditioned rooms. The only positive experience was the location. The hotels airconditioning is absolutely not working and the staff was not interested in fixing it. We told them from day one about the problem, but the famous spanish "manjana" seemed to be their solution. We had room a room with sea view, but this was also on the "sunny side" which meant that the room would warm up to about 50 degrees celcius, and thus almost unbearable to stay in, also during the night. We had to keep the windows open, but not even that helped, as no air came through. The airport is also very close, with airplanes taking off/landing every 2 minutes and the noise was extreme.
For five days we stayed, and every day the staff told us they would fix the problem, but nothing happened. They told us they had a problem in all rooms. As for the free internet this was not true. No internet in the rooms at all. It is also claimed that all rooms have a balcony, but only the rooms on the first floor have. All in all a very bad experience. We noticed on our final day that some other guests also left in anger and the guest book has listings like" my first and LAST stay at this hotel"