The hotel is up a really steep hill and quite a walk from the centre of Palma. The hotel reception is nice and modern and check in was easy. The rooms and bathroom are very modern but stank of smoke. There was a view out onto the road looking down towards the ocean. The road got busy as it was on a turn for local buses and coaches. I liked the area where the hotel is. I would recommend this hotel and would stay again.

Friends and I booked to go there for three nights in mid September. On arrival we were told that there were no rooms available even though we had paid in advance. We have booked two twin rooms independently of each other and neither we available. The very pleasant receptionist told us she had booked us a room at a hotel across the road, the Catalonia Majorica Hotel. So as we had no real choice off we trundled. This hotel was fine but not the hotel we had booked. When we checked in there we were also told that there were no twin rooms available even thought the receptionist from the Hesperia had called to check there were. We eventually got a twin and a double and just settled with that. The following morning we checked out and went over to the Hesperia. The room was not available until 3.30. Its a good job we were happy with a day by the pool! Finally well over a day after arrival on a short break we could unpack and relax.

They did compensate us with complementary breakfast but no explanation was forthcoming and I would be reluctant to stay there again even though the rooms and pool were excellent.

We've just returned from a three night break, the rooms were modern, clean and very comfortable. The reception staff were friendly, although could be more attentive. The pool area is nice although the pool was freezing!!! Didn't eat at the hotel as we were room only, went to Woodys near the marina this was an excellent restaurant. The hotel is situated on a steep hill and although my mum at 72 managed it, not sure it would be suitable for all elderly people. Having said that a taxi rank outside the hotel takes you into Palma for around 5 - 7 euros. We did the train to Soller beware though don't use the cafe it's a rip off!!! Palma us a great city break, it's better than Barcelona feels less threatening, with a more cosmopolitan feel, has it's own Ramblas, cathedral and beach. Put it on your list of places to visit it's well worth it.

its a good hotel. room service, internet, 15 minutes away from bars, restaurants, etc. worth the price.