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Santa Clara Urban Hotel & Spa – reviews, photos

4.0 of 5
Sant Alonso 16, 07001 Palma de Mallorca, Majorca, Spain
Hotel amenities
Santa Clara Urban Hotel & Spa
4.5 of 5 stars 117 Reviews
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117 reviews from our community

What travellers say about this hotel
  • Old town(7)
  • Friendly and helpful(3)
  • Spotlessly clean(3)
  • Very quiet(3)
Traveller rating
    70
    34
    6
    5
    2
Only show reviews for Family (12) | Couples (68) | Business (3)
Date Rating
Derbyshire
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
31 helpful votes 31 helpful votes
“Enjoyable stay”
5 of 5 stars Reviewed 4 February 2012

We stayed at Santa Clara for one night during a longer holiday in Mallorca so that we could have two days in Palma and stay overnight. Located in the centre of Palma behind the cathedral and so very close to shops and plenty of restaurants and bars and the only bad point about the location is the lack of parking.

The hotel was modern with stone walls, clean with very friendly staff and nice and warm on what was a chilly night. Great breakfast overlooking gardens at the rear of the hotel.

We would definately stay here again.

Room Tip: We stayed in 103 which had a little patio.
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brighton, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
“lovely stay!”
4 of 5 stars Reviewed 1 February 2012
2
people found this review helpful

Freindly, knowledgeable and helpful staff. Comfortable and spacious bedroom, and very relaxing spa. Sun terrace added to the romance of looking over rooftops to the sea, cathedral and mountains. Breakfasts to suit all appetites. Group-on deal made it v good value for money.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
1 helpful vote 1 helpful vote
“Palma”
2 of 5 stars Reviewed 23 December 2011
1
person found this review helpful

Not a complaint but I also found it expensive and not up to what it had promised. Palma is very expensive and I would rather go to Barcelona than Palma. Many restaurants in the area but nome worth mentioning.

  • Stayed March 2011
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lancashire
Top Contributor
51 reviews 51 reviews
Reviews in 32 cities Reviews in 32 cities
33 helpful votes 33 helpful votes
“A stylish and welcoming retreat in the historic centre of Palma”
5 of 5 stars Reviewed 20 November 2011
4
people found this review helpful

We stayed here for 7 nights in October and did not want to leave! This former convent has been carefully but stylishly restored and now offers guests a comfortable, relaxing base from which to explore the many delights of Mallorca. Staff are welcoming, friendly and helpful. On arrival at 1030 am our room wasn't ready, which wasn't a problem to us and we were happy to go for a walk around for an hour. On returning, the receptionist advised us that we were being upgraded to a junior suite. The room was large, with a huge, comfortable bed, lounge area with sofa and large flat screen TV and satellite box, minibar, large wardrobe and balcony overlooking the street. The bathroom was a good size with a wet room with power shower and good quality toiletries. Free wifi was available throughout the hotel. The attractive breakfast/ snack bar overlooks the peaceful gardens. Breakfast comprises an excellent choice of fresh fruit, yoghurts, breads and croissants, cold meats, cheeses, boiled eggs, cakes and a hot selection of bacon, sausages, onions and tomatoes. Light meals are cooked to order in the evening and a bar service is available. The hotel also offers free use of a sauna, steam room and jacuzzi (always ask if they are switched on as at quiet times they may not be). Staff are happy to recommend local restaurants and make reservations. There are restaurants fairly close to the hotel and the main eating area is about 15 minutes walk. Main bus stops for services to the east and west are about a 5 minute walk away. From here you can catch a bus to the transport interchange to
catch buses towards Deia and the historic train to Soller. Walking to the cathedral area takes 5 to 10 minutes.

Room Tip: Rooms overlook either the street or the gardens. Those overlooking the street can be a bit noisy whe...
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  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kosice, Slovakia
1 review
1 helpful vote 1 helpful vote
“Exelent rooms and location !!!”
5 of 5 stars Reviewed 3 November 2011
1
person found this review helpful

It is very good location in the head of the town very close to Cathedral. The room was spacious, completely new, modern and stylish with nice view to convent. Beds were very comfortable. Breakfast was delightful. The staff were very friendly, helpful and accommodating. We would definately stay here again !!!

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Santa Clara Urban Hotel & Spa

  • Santa Clara Urban Hotel
  • Hotel Santa Clara Urban
Address: Sant Alonso 16, 07001 Palma de Mallorca, Majorca, Spain
Price range (per night):* INR9,727 - 24,289

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