Very nice place with wonderful view to the church and central location in the middle of the heart of Vitoria. Well designed rooms, very stylish and bright.. Friendly and helpful owner. You need to be flexible with parking.

La Casa de Los Arquillos is in a handsome 18th Century building in the heart of Vitora/Gasteiz. The rooms are elegant and airy (Room1 has two windows and probably the best views), the staff are friendly and the 5-Euro breakfast (including fresh orange juice!) is great value. The Jazz Festival was on when we visited, but the honking and tootling in the Plaza outside finished at 2245, so didn't keep us awake.

This is a beautifully decorated B&B and the rooms were very comfortable so I can't complain there. The one big downside for us was the service. No English was spoken and although we were in Spain and we should really be speaking the local language, they are in the hospitality industry dealing with tourists. They were not helpful in trying to understand us at all.

After making the booking I tried to contact the hotel multiple times via email and phone but had no response. I wanted to find out if there were any parks near by, but unfortunately I could not get an answer from anyone. On arrival we simply found our own park as there was no communication from them.

We had booked a room for three on booking.com, but on arrival this was not available so they put a small fold up bed in the room.

Only other comment would be the common room. Although this is a great place to chat and meet other customers, be warned that you are charged for any drinks you have! This is not advertised anywhere, but they obviously keep track and charge you at the end. Very mis-leading as they were only waters and cokes etc...

I would recommend this hotel if you can speak Spanish or don't want any help/advice on the city. Otherwise, it may be best to look else where...

We stayed over a weekend and had a very nice experience. The building has been recently restored with a very modern and sharp design, it is not a "bed and breakfast", but a signature designer hotel.

The rooms are very roomy with comfortable details. It is very cozy. Bathroom is new, with great towels. Breakfast is well served.

The drawback: the walls are very thin. We heard our neighbours talk and have fun day and night.

I still recommend it, though.