This hotel has a good location to Vitoria airport and the city centre. The staff are very helpful and despite some of them not speaking English, they always found another member of staff who did.

Hotel is looking a little tired and shabby. For this reason alone I would give it a 3* plus rating.

Our bedroom was at the back of the hotel on the 7th floor overlooking a residential block of flats and the rooms at the front overlooked a busy main road. The walls seemed quite thin as we could hear the other guests showering in their bathrooms.

The first night in bed we were very hot and then discovered in the morning that the mattress cover was towelling on top with plastic underneath. Very strange!

Only a couple of English language channels on the TV - BBC World News, Eurosport and CNN and we could have done with a music channel for background noise.

Breakfast was plentiful and varied and enough there to eat to keep you going until well past lunchtime. At the weekend breakfast finished at 11.30 a.m. which is brilliant if you want to sleep in.

If you like English tea, take your own teabags as the ones provided by the hotel were very tasteless. Although we had breakfast included in our room rate, it was 12 euros if you purchased it separately.

While we were there, the restaurant had a set three course "fin de semana" menu for 24 euros but it was very limited (from what I recall there was a mixed Ibericos meat plate as one starter choice, squid and beef (together) with basmati rice or veal stuffed with mushrooms and foie gras for the main course choices and rice pudding with nougat ice cream for dessert). It seemed very popular with the Spanish guests. There was quite a good choice on the a la carte but overall the food was pretty average.

If you're just passing through and staying one night then I would recommend this hotel. We got a bargain rate with Alpharooms so really can't complaint about anything too much so if you're contemplating staying here, make sure you get the best deal possible.