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Silken Hotel Ciudad de Vitoria – reviews, photos

4.0 of 5
Portal De Castilla 8, 01008 Vitoria-Gasteiz, Spain
Hotel amenities
Silken Hotel Ciudad de Vitoria
Silken Hotel Ciudad de Vitoria
Silken Hotel Ciudad de Vitoria
Silken Hotel Ciudad de Vitoria
Silken Hotel Ciudad de Vitoria
Silken Hotel Ciudad de Vitoria
4.0 of 5 stars 119 Reviews
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119 reviews from our community

    Trip type
Traveller rating
    47
    54
    14
    1
    3
Date Rating
Dublin
1 review
“Profit before Business”
1 of 5 stars Reviewed 25 December 2010

I made a booking to stay at Silken Hotel Vitoria at the 27st of December 2010.I was really upset because my flight was cancelled from Dublin to Barcelona due to the snow.I rang the hotel 3 days in advance to cancel the booking and I was told that because cancellation policy is 7 days my credit card is going to be charged for accommodation.I have worked in travel business in hotels and airports. Always I have taken in account that there are exceptional circumstances were rules do not apply.Once a passenger had a family funeral and for the flight I wrote a ticket on departure by hand at the airport for her cousin without charging fees.It is really sad to see that in Basque Country some people only think about business and cannot see further.In this aspect they should learn from the Irish.What a shame...

Stayed December 2010, travelled with friends
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Castledawson, United Kingdom
Contributor
17 reviews 17 reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
“lovely hotel”
4 of 5 stars Reviewed 1 September 2010

i stay in this hotel in August 08. When i was attending a friends wedding. 08.08.08. It is a lovely comfortable hotel. The rooms were clean and spacious. The Lobby bar is nice and friendly and it was the prefect place for a large group of 30 at a wedding.
Would i go with a small group or as a couple. I am not so sure.
Vitoria is a nice city and I enjoyed my trip. Not sure if i'd return though.

  • Stayed August 2009
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
intl
Senior Contributor
24 reviews 24 reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
“New, modern 4-star hotel for just 60 euros”
5 of 5 stars Reviewed 24 July 2010

The Silken is probably one of the best deals in town if you are looking for a nice and modern, clean and high-standard hotel in Vitoria-Gasteiz. We booked a room for just 60 euros per night (for a standard double room). The room is not big or small and there is nothing special about it, but everything is new and very clean. They also provide free wireless internet and there is also a computer in the main lobby for public use.

The hotel is located right outside the historical center, but just a 10-15 minute walk away, and the location is still very good, as a couple of the city's best restaurants are within a short walk from the property. (There is Zaldarian which is about 5 minutes away, and Ikea (not the Swedish furniture shop, but a local restaurant) which is 1 minute away.)

Would definitely recommend and stay there again.

  • Stayed October 2009, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Madrid, Spain
Senior Contributor
29 reviews 29 reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
“EXCELLENT AND WELL LOCATED”
4 of 5 stars Reviewed 5 April 2010

Excellent and well located. This hotel may offer different types of rooms depending on the price, because I paid 50 Eur/night for a double room through Internet, but saw, at the reception desk, that the price was 230 Eur! Even though my room should be one of the "cheap ones", it was very nice, comfortable and ellegant. If I had to say something negative, I would say that the bathroom looked older than the rest of the room (more like a 3-star than a 4-star hotel), but OK anyway.

  • Stayed April 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Devon
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Nothing was too much trouble”
5 of 5 stars Reviewed 2 March 2010

Following a serious road accident we were so fortunate to have been booked by our Daughter-in-Law into this wonderful hotel where the English speaking receptionists were able to provide needed advice and guidance. Their help, assistance and compassion shown to us, reduced the stress, strain and pain we felt following this unfortunate incident.
We cannot recommend highly enough this fantastic hotel where the facilities are excellent and the staff are great ambassadors for this Hotel and the wonderful country.
Many thanks to the staff at the hotel, including the porter!

  • Stayed February 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Silken Hotel Ciudad de Vitoria

  • Silken Hotel Vitoria Gasteiz
Address: Portal De Castilla 8, 01008 Vitoria-Gasteiz, Spain
Price range (per night):* INR3,557 - 7,392

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