Good, modern hotel, with clean and functional rooms. Location is a bit away from the center (25min walking distance), but the hotel was worth the walk.

The hotel was clean and I had free WiFi but the slamming doors all night made sleep almost impossible. I didn't mind the walk into San Sebastian and the staff was very helpful but I couldn't sleep. I would never recommend this hotel to anyone. Also, the room was very hot and the air conditioning was turned off for the season. I couldn't open the door to the balcony because it smelled like a sewer outside.

I stayed here on a business trip in July and my room was great, lots of space and extra seats and balcony. The bed was very comfortable and big and I also had a safe in the room which was very useful. The room was very clean and the hotel staff were all very helpful and friendly. I had the breakfast twice and was really happy with the quality and quantity of food available including fresh fruit, croissants and other pastries as well as all the other continental meats and eggs.
The only small thing that was annoying was the aircon in the room didn't seem to get lower, however long I left it on a low temperature. Could have done with a boost, although I didn't think it was important enough to mention to the staff.

Staff were very attentive and friendly. Free wifi in the entire hotel, and this worked very well. The hotel is quite removed from the city center where all the action happens, so be prepared. Walking back is an uphill struggle. The neighborhood is tranquil and, if you have a vehicle, makes for an ideal place of rest after a hectic day or night of eating in the casco viejo. Parking is a reasonable 15€/24 hours. If you want some beach action this is not too far, although you will still have to walk back up the considerable hill to the hotel.