We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

NH Aranzazu – reviews, photos

4.0 of 5
Vitoria-Gasteiz 1, 20018 San Sebastian - Donostia, Spain
Hotel amenities
NH Aranzazu
NH Aranzazu
NH Aranzazu
NH Aranzazu
NH Aranzazu
NH Aranzazu
4.0 of 5 stars 114 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

114 reviews from our community

    Trip type
Traveller rating
    33
    51
    21
    6
    3
Date Rating
San Francisco
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Good customer service after checking out”
4 of 5 stars Reviewed 9 February 2012

We stayed in the newer part of town on the other side of La Playa Concha. It was about $90USD/night. The 20-30 min walk to Parte Vieja was pleasant and refreshing before and after lots of eating and drinking.

The hotel looks new, modern, and clean. It attracts big groups on tour buses and we saw a couple sports teams. The rooms are standard and bare. Walls are thin so you can hear your neighbors, housekeeping, and activity in the hallway. Wifi was free in the lobby only for 30 minutes at a time. None of our Euro hotels had free wifi so this was fine. This hotel was fine overall and would've just been 3 stars for me.

We didn't realize it until we were in the next city that we left an expensive shirt in the closet. So when we got back to the US we bought a calling card. First call was unsuccessful but there was no way I was letting them get away with not finding that shirt. A few minutes later I talked to Javier Fernandez who knew of the shirt and the email I'd sent asking about it, though they never responded via email. We had to send him our mailing address and credit card info to pay for shipping, $25USD. 2 weeks later, we were elated to receive the shirt in good shape. Though we had to make a few more calls overseas, we're thankful for their good customer service.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask mymy800 about NH Aranzazu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mexico
Top Contributor
57 reviews 57 reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
“Excelente Locacion..”
5 of 5 stars Reviewed 7 January 2012

El hotel esta como a diez minutos de camino a pie del centro de San Sebastian. El lugar en donde esta el hotel es bellisimo.
Las habitaciones estaban perfectas. Tiene un supermercado enfrente. La atencion al cliente, inmejorable. Definitivamente regresaria

  • Stayed July 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask dise��adora about NH Aranzazu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Marginally better than a hostel.”
2 of 5 stars Reviewed 31 December 2011
1
person found this review helpful

The internet is only free in the lobby, and then is only available via 30 min vouchers from the front desk. It is by no means high speed (128kbit/s). The paid internet is no better (256kbit/s). This is barely fast enough to load images. Forget about a youtube video loading.

The hotel is about a 30 min walk from town, with very little around it to do. Its about an €8 cab ride otherwise.

Not that it mattered, but the TV was wavy and didn't work either.

The AC fan only turned on with the heat... no way to have a 'fan noise' to sleep with.

  • Stayed December 2011, travelled with friends
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Elliott F about NH Aranzazu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Senior Contributor
32 reviews 32 reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
“Last Stop in spain”
5 of 5 stars Reviewed 10 October 2011
1
person found this review helpful

We arrived at this Hotel without any prebooking around the 6th October. The reception staff were very pleasant and we booked for one night with parking. This was provided by the Hotel at a reasonable charge for their secure underground location where staff are on habd to assist you. This is essential as they park people in order of their desired check out time. A good point to remember as it can be limited I would assume at peak season. We had a great room with a sea view and a balcony, room 509, which we did not request but was a pleasant suprise. The bedroom was well appointed and had comfortable beds and we were pleased we chose this on spec as we drove by. The Hotel is only a short walk from the beach and shopping areas. There are plenty of bars and restuarnats nearby for the evening. We enjoyed our stop here.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask TheRetiredTraveller about NH Aranzazu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicosia, Cyprus
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Not to the expectations”
2 of 5 stars Reviewed 8 October 2011

This is an expensive hotel with deficient services, especially to room maintenance.

  • Stayed October 2011, travelled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask FreqSurfer about NH Aranzazu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed NH Aranzazu also viewed

Hotel Astoria 7
4.5 of 5 stars 249 Reviews
San Sebastian - Donostia, Guipuzcoa Province
Show Prices ABS:HotelCheckRates-d1439666?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Silken Amara Plaza Hotel
4 of 5 stars 195 Reviews
San Sebastian - Donostia, Guipuzcoa Province
Show Prices ABS:HotelCheckRates-d228569?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Barcelo Costa Vasca
4 of 5 stars 302 Reviews
San Sebastian - Donostia, Guipuzcoa Province
Show Prices ABS:HotelCheckRates-d238669?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 52 hotels in San Sebastian - Donostia, ranked by popularity »

Been to NH Aranzazu? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about NH Aranzazu

  • Nh Hotels San Sebastián Donostia
  • Nh Aranzazu San Sebastián Donostia
Address: Vitoria-Gasteiz 1, 20018 San Sebastian - Donostia, Spain
Price range (per night):* INR6,058 - 12,783

Owners: What's your side of the story?

If you own or manage NH Aranzazu, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
NH Aranzazu
Show the lowest price for this hotel (from our partners)
Show Prices