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Melia Bilbao – reviews, photos

5.0 of 5
Lehendakari Leizaola 29, 48001 Bilbao, Spain
Hotel amenities
Melia Bilbao
Melia Bilbao
Melia Bilbao
Melia Bilbao
Melia Bilbao
Melia Bilbao
Ranked #2 of 48 hotels in Bilbao
4.5 of 5 stars 207 Reviews
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207 reviews from our community

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Traveller rating
    105
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    27
    1
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Date Rating
Montreal, Canada
1 review
2 helpful votes 2 helpful votes
“Ok if you don't mind a dirty bathtub...”
3 of 5 stars Reviewed 12 February 2012
2
people found this review helpful

What we liked: for the price we paid my boyfriend and I were pretty happy with the top floor room with terrace we got at the Melia. We really enjoyed our dinner at the bistro, the food was really great, and the bistro is less pricey than the hotel's restaurant.

What we did not like: what I will remember most from the Melia is that cleanliness of the bathrooms is not a priority. When we got there I was looking forward to having a bath after a long car ride. I changed my mind when I noticed sesame seeds and a couple of hair in the bathtub... There were also some hair in the shower... When we called to ask for our bathroom to be cleaned, they offered us a junior suite. So we went to check on the suite, walked directly to the bathtub: there were hairs there as well! When we told the man at the reception desk that we would keep our room, he made us feel like we were the problem, saying these could be the maid's hair or even her eyebrows!!! We were a bit frustrated by his attitude, and happy to leave in the morning.

Like others mentioned, this is not a 5-star hotel, but it is not a totally bad choice either... as long as you don't expect an hotel bathroom to be spotless clean.

  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask MQuagliano about Melia Bilbao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Top Contributor
50 reviews 50 reviews
Reviews in 30 cities Reviews in 30 cities
12 helpful votes 12 helpful votes
“Lovely hotel”
4 of 5 stars Reviewed 8 February 2012

This hotel has a quirky design. It is modern yet comfortable. Staff are really helpful and the service are great. Location wise, it is about 10 mins walk to the Guggenheim museum, 10 mins to the football ground and about 25 mins to the old town; alternatively it's less than 5 mins to a tram stop. There is a shopping centre, Zubiarte, oppoiste the hotel which has a supermarket.

The ceiling to floor window is wonderful. We had a room with the view of the park. Really glad that they had black-out curtain too.

Would definitely stay there again.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MickeyinParis about Melia Bilbao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GEXBilbao, Guest Experience at Melia Bilbao, responded to this review
21 March 2012
Dear Mr. MickeyinParis,

We would like to thank you for your comments and for your time. We hope to welcoming you again in a future.

Best regards,

Ainhoa Cantos
Guest Experience Manager
Melia Bilbao
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Excellent but....”
4 of 5 stars Reviewed 23 December 2011
4
people found this review helpful

This is en excellent modern hotel. By and large, the staff were very helpful and the service was excellent. It is in a great location, very near to the Guggenheim Museum and the Museum of Fine Aert and a tram ride away from the old city. Now for the down sides...the sink drainage system makes a noise for quite a while after using water and so does the central heating system after a while. We were told that these could not be rectified. Also there was a party on one of the nights we stayed which went on till 4pm and could be heard in our room. So get a room away from the central lift area and find out if there are any parties. Having said that, it really is an excellent hotel.

Room Tip: Choose a room away from the centre of the hotel
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by Windy D for Bilbao
Ask Windy D about Melia Bilbao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belgium
2 reviews
Reviews in 2 cities Reviews in 2 cities
“SUPER”
5 of 5 stars Reviewed 28 November 2011

Perfect location to visit Guggenheim, Bellas Artes museum and the centre of artcity Bilbao.
Beautiful view from our room on the 10th floor. Breakfast very expensive but in a nice restaurant. the bar Q lounge is very nice for a drink and some pinxtos.
This is a real 5 star hotel at a very good price during the weekend.
Highly recommended!

Room Tip: ask for a room at the 10th floor
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  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask mattinatabelgium about Melia Bilbao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bonita Springs, Florida
Top Contributor
72 reviews 72 reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
“Great location”
5 of 5 stars Reviewed 19 November 2011
1
person found this review helpful

This is an oasis in Bilbao, situated in a park, but close to the tram which takes you along the river to the Guggenheim Museum, the old city, and great restaurants. If you prefer to walk, the museum is about 10 minutes away. The rooms have all the modern conveniences, with a very spacious bathroom. Clean and well kept. Friendly and helpful staff. A gem.

Room Tip: Ask for river view
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  • Stayed December 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by CaribeAzul1 for Bilbao
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Additional Information about Melia Bilbao

  • Sheraton Bilbao
  • Bilbao Sheraton
Address: Lehendakari Leizaola 29, 48001 Bilbao, Spain
Price range (per night):* INR5,225 - 37,461

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