What we liked: for the price we paid my boyfriend and I were pretty happy with the top floor room with terrace we got at the Melia. We really enjoyed our dinner at the bistro, the food was really great, and the bistro is less pricey than the hotel's restaurant.
What we did not like: what I will remember most from the Melia is that cleanliness of the bathrooms is not a priority. When we got there I was looking forward to having a bath after a long car ride. I changed my mind when I noticed sesame seeds and a couple of hair in the bathtub... There were also some hair in the shower... When we called to ask for our bathroom to be cleaned, they offered us a junior suite. So we went to check on the suite, walked directly to the bathtub: there were hairs there as well! When we told the man at the reception desk that we would keep our room, he made us feel like we were the problem, saying these could be the maid's hair or even her eyebrows!!! We were a bit frustrated by his attitude, and happy to leave in the morning.
Like others mentioned, this is not a 5-star hotel, but it is not a totally bad choice either... as long as you don't expect an hotel bathroom to be spotless clean.
- Sheraton Bilbao
- Bilbao Sheraton
