This hotel has a big issue with sound proofing. The 1st night I was woken at 1 AM by a couple with a a toddler, they banged around for 45 mins with the child speaking at the top of it's voice. I could hear it clear as day. They checked out but the next day I had a couple with booming voices who wanted the TV on loud. No way could I sleep so I changed rooms, the staff were helpful but seemed to know that the soundproofing wasn't good . Even after I changed rooms it was obvious that even with the TV on at average volumes you could hear it inthe distance the same applied to voices. Would I come heer again probably not because of the noise issue I;d try somewhere else..

This is all a pity because the hotel has a great location for the Guggenheim and lots of tapas places (just come out of the hotel and turn left). The rates are good value. The rooms are spacious, a little worn at the edges but nothing serious. The bathrooms are clean and boast a good selection of toilettries. They have free WIFI (ask at the desk) and the breakfast isn't bad for 11 euros with hot food, bacon eggs etc. The staff are kind and helpful. Thy have a solarium and turkish bath and fitness centre for use by guests. Pity about the noise really

A nice business type hotel with reasonable prices (we paid 61 euros per night not including breakfast). The hotel is in a convenient location (on Rodriquez Arias just east of Avenida de Sabino Arana), a fairly short walk from the Guggenheim and the Museo de Bellas Artes, and the Licienciado Poza tapas area, as well as a few blocks from the tram line that runs to the old city. However, the desk staff was not very helpful. It is useful that it has a parking garage, though it is 22 euros per night and it is very difficult to get into and out of because of small spaces and tight turning radiuses. The hotel also has a view of the Guggenheim from a small rooftop seating area (though you can only see the view when standing up).

Great value hotel - executive rooms are spacious with nice bathrooms.
Near centre of town on tramline to the old town & guggenheim. Some nice bars and restaurants nearby but the find in Bilbao is Tarot Asialink a new Indian/Pakisani restaurant on Hernani just over the river from the old town - excellent curry - probably the best I've had outside England! and it makes a great change from the very samey spanish restaurant menus.

Great location - within walking distance to everything, close to a metro stop and very close to the bus station where you can catch the airport bus to or from. (or from where you can take a bus to San Sebastian, Vitoria and other parts of Spain). The room was a good size, very clean and comfortable and quiet. The staff were fine, quite friendly I thought. Breakfast was the usual buffet type - fruit, cold meats, scrambled eggs, pastries etc and there was plenty of it for those who like a hearty breakfast. Yes, as some reviewers have mentioned, a little bit of redecoration would not go amiss, but any shabbiness was due to wear and tear and not lack of cleanliness. I didn't lose any sleep over the bit at the bottom of the bathroom door that needed repainting! It's a 3*** star hotel, so I expect cleanliness and good service and I got that.