Echoing the last three posts, I agree with their positive remarks. I would add the English fluency of the desk clerks and the personnel in the bar/restaurant was decent, which is appreciated though not necessarily expected in Bilbao.

I stayed at the Conde Duque for several nights during a recent study tour of the Basque Country. Very clean and efficient. Excellent location right across the canal from the Guggenheim. Free wifi. Clean rooms. Comfortable beds. Nice little restaurant. Good value.

We rolled in to town and did not have hotel reservations. We stumbled upon the Best Western Conde Duque and were very happy that we did. The room price was affordable (less than 100 euro). The bed was very comfortable. The room had a modern classy decor. The staff was nice and helpful. Since we had a car, we needed parking (which is very difficult to find in Bilbao). The receptionist gave us directions to the hotel parking garage (a little more expensive than we wanted to pay) and also explained the various color codes for the curbs nearby. One color (blue I think) indicated that parking was free until 9am. We were hoping to find a spot with a blue curb line before we reached the parking garage. As we were pulling away, the receptionist ran after us to tell us that his favorite spot, just 10-meters from the entrance of the hotel, was vacant! We would have never noticed, and then likely driven to the garage and paid 16 euro. Needless to say, we were very happy to save the money - thanks to the hotel receptionist. Anyway - we enjoyed our stay at the Best Western. It was across the street from the bridge designed by Calatrava and a 7 minute walk to the Guggenheim.

The staff was very helpful and friendly. Rooms were nicely appointed and it was comforting to see all the Best Western standards, so you know you will have a decent stay. Beds comfy, rooms spacious. I like the fact that they had a couple of computer stations with free internet which was a real plus. I really enjoyed my stay there and it was really conveniently located for the Gugenheim and town centre.