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Sercotel Gran Bilbao – reviews, photos

4.0 of 5
Avenida Indalecio Prieto, 1, 48004 Bilbao, Spain
Hotel amenities
Sercotel Gran Bilbao
Sercotel Gran Bilbao
Sercotel Gran Bilbao
Sercotel Gran Bilbao
Sercotel Gran Bilbao
Sercotel Gran Bilbao
Ranked #11 of 48 hotels in Bilbao
4.0 of 5 stars 59 Reviews
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59 reviews from our community

    Trip type
Traveller rating
    18
    28
    8
    4
    1
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Excellent hotel, shame about the location”
4 of 5 stars Reviewed 11 November 2011

We have just returned from a three night stay in Bilbao, and were thoroughly impressed by this hotel. The lobby is ultra modern looking, with large spacious windows and an elegant design. The reception staff were also most helpful, speaking English and Castillian. The room was very spacious, finished to a very high standard with a contemporary feel. The bed was comfortable, and shower was very powerful. The staff were very promt in their service, bringing extra pillows and a corkscrew on request.

The hotel restaurant offers a daily set menu, which is of good quality and choice, although this was not busy at the time we stayed and therefore lacked the atmosphere of a Spanish restaurant.

The only gripe we had with this hotel was its location. From the airport bus in Plaza Moyua, the walk to the hotel is rather long, half of which is uphill. Casco Viejo is situated half way on the walk, which is good for a pintxo and cana. Because of its location, I would not recommend this hotel to the elderly, unless you are prepared to regularly use public transport or taxis.

Overall, a classy hotel in a cool city and definitely worth a visit.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AJB1988 about Sercotel Gran Bilbao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kortrijk
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“good place for visiting Bilbao”
5 of 5 stars Reviewed 18 October 2011

Stayed here for two nights in august.Lot of autobuses with tourists at this time,but no problem
at elevators or breakfast.Spacious room and bathroom,good comfort bed.Had room on the 7°
floor with frontview of the river.Could park my car in the street adjacant,but there is also a garage.Easy access by highway,hote is just enetering the city.It's about 10 minutes walk to the
parte vieja and another 10' along the river to Guggenheim museum.So it's a quiet part of the
city,would stay there again and didn't see any better location to visit the town.By car or metro
It's not far to visit the sea.

  • Stayed August 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask surfer36 about Sercotel Gran Bilbao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Avalon Beach, Sydney, Australia
Senior Contributor
45 reviews 45 reviews
Reviews in 30 cities Reviews in 30 cities
28 helpful votes 28 helpful votes
“A surprisingly pleasant stay !”
4 of 5 stars Reviewed 7 August 2011
1
person found this review helpful

OK....OUR SURPRISE, was that we thought that we had booked the "other" Gran Hotel (Domine) right at the Guggenheim Museum. We had just given the name "Gran Hotel" to our travel agent, and only noticed the error the night before we left Australia !
A quick check of Tripadvisor showed us that this place was not too bad....just located on the outskirts of Bilbao.
THE GOOD NEWS: was that it was a great stay !
We enjoyed a large, air conditioned modern room with a wide city outlook. Dont be put off by the location, as it is actually a shorter walk to the restaurants, bars and nightlife in the Old Town !
Regular buses, right at the front door will wisk you downtown...and back.
The hotel is not that old, staff were pleasant and helpful. And, the buffet breakfasts were superb, with a good choice of hot food in addition to the usual "continental" offerings.
What we initially thought was a bad mistake, turned out to be a pleasant surprise !

Room Tip: ask for a room on a higher floor...to get a better view
See more room tips
  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask davlynski about Sercotel Gran Bilbao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
München
Senior Contributor
34 reviews 34 reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
“Very good hotel a little bit outside of downtown Bilbao”
4 of 5 stars Reviewed 16 July 2011

Gran Bilbao is a very good hotel on a small hill 10-15 minutes to go into the old town of Bilbao. A bus station is in front of the hotel which has a direct access to the old town and to the center of Bilbao. There is no metro station in the surrounding of the hotel.

The rooms are very modern and very clean having a very good bathroom.
The hotel offers free wifi and an excellent breakfast (different breads, juices,....).

The only small disadvantage is that the hotel seems to be very open for bus groups.

  • Stayed June 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Littlecosmos about Sercotel Gran Bilbao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cork, Ireland
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“Clean modern hotel on the outskirts of Bilboa”
3 of 5 stars Reviewed 21 June 2011
1
person found this review helpful

The service at this hotel was good, the staff at reception spoke good english and were friendly & helpful. The hotel itself is modern but pretty sparse for a 4 star, no gym or pool and a pretty small bar. However the breakfast buffet was extensive, and the restaurant looked good but we didnt try it.

We stayed in a quadruple room, which had two bedrooms and one bathroom. One of the rooms is a couch converted into a double bed and the other has two singles pushed together. It is very spacious and has a mini bar, safe and large bathroom with power shower.

The location is a little out of town (probably a ten minute walk), and the walk home at night might be a little dodgy although we didnt experience any trouble.

The hotel is great value for money, we paid €140/night for the quad room, but the location is just a little far away for my liking.

  • Stayed June 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Corkman49 about Sercotel Gran Bilbao
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Additional Information about Sercotel Gran Bilbao

Avenida Indalecio Prieto, 1, 48004 Bilbao, Spain
Price range (per night):* INR4,780 - 11,894

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