The room was not what I booked, the carpets were filthy, the bathroom and bedroom were probably last decorated in the 1950's.

The only power socket for a computer meant unplugging the only table lamp in a very poorly lit bedroom.

The single bed was very small and hard.

Although I had booked with air conditioning, this was extremely loud and so I used it to cool the room and then turned it off before trying to sleep. The second night I couldn't find the remote control for the A/C. I looked everywhere and eventually called reception to find that I wasn't entitled to a remote control for the A/C unless I deposited 13€ at reception.

The lift should be avoided as it was very small (lable in the lift says 3 people max, but 2 without cases should be the limit).

The reception was small and very unfriendly. As Expo was on this 2 night stay with no food or drink came to over 800€.

The bedroom had a modest sized window overlooking the block opposite. The curtains did not draw fully closed but there were metal shutters on the outside that were for closing at night. This still let some light in, in the early hours.

There was a mini bar in the room but the door could only be opened a few inches as it was at the foot of the bed.

The TV was a very small old portable model.

The shower was obviously connected to other rooms and ran hot and cold.

The safe in the wardrobe did not have a push button code entry but a very large keyhole. I didn't bother to enquire but I'm sure this would have called for another lump of cash to be left at reception!!

The phone was the sort you could buy at Argos for £3.50 ten years ago and was not even tone dialling, so to dial a number took ages.

Reception staff were VERY unhelpful but the main point is that this hotel should be gutted and re-built, then re-staffed before anyone else endures the displeasure of this establishment.

This hotel was recommended to us by our aunt who lives very close by. As a family of 4 we needed 2 rooms. They provided us two connnected rooms that were very nice and clean. They also provide breakfast but we chose not to do it because of our schedule. The staff was nice, and somewhat helpful.
I would recommend the hotel to someone looking in that area of Zaragoza.

This hotel was very disappointing. The photos on websites are very deceiving and not the true picture. Reception was small and the lift to the rooms not inviting. After exiting the lift the carpets in the corridors were stained and very dirty and I was glad I was wearing shoes! The rooms were small, basic but clean and the bathroom the same but the beds were very hard and our room had a third bed (I had booked a twin) which gave us less space.

At one point the people in the next room were awake very early and it sounded as if they were in the same room so I can only assume there are very thin dividing walls. I resorted to wearing earplugs.

There was a smell of urine in the corner of the bedroom by the window which may have been coming from the easy chair which was so stained I would not sit on it.

The breakfast area was small and the staff (one man only) was not very helpful and the food was not good. I ate out after the first day.

Room service was a dial a pizza type thing and there was no lounge bar only a mini bar in the room.

Basically the hotel is nothing like it appears on the web and I will not be returning.

After a long tiring journey this was not the best hotel. The whole atmosphere is not a clean one. The first I noticed was a toilet smell by the reception area which seemed to be coming from the lift which was small and would fit just two people (at a squeeze). We asked for an upgrade as we arrived to the hotel late and the room we were given (with a "view of the pateo") reminded me of student digs. We booked a double room and were given a twin room. The carpet leading from the lift to the room was discusting and dirty looking. We wanted to spend the minimal time possible in this hotel. We asked for a room change and did get a better room but the stench from the toilet was not good. The hotel website is misleading as it shows photos that do not resemble the hotel at all. It cost 52 euros for 1 night which I felt was a waste.