Possibly we should have heeded the position in the ranking but we were wooed by the quirkiness!
Granted the position opposite the Alambra is good providing you get a room with the view however the street is full of revellers till the early hours so you probably wont get much sleep.
We arrived on a damp december morning having transfered from a hotel in the shopping district to be more convenient for our Albaicin visit. The first thing we noted was the steep and uneven steps up to reception so not for the disabled as the lift does not start till the first floor! The reception staff were unfriendly and unhelpful. Our room was definately quirky but pokey would have been a better description. The double room comprised of a small double pushed against the wall so the unfortunate sleeping that side had to climb over the other sleeper as the bottom of the bed was against the wardrobe . The ensuite was a small narrow area less than 3 feet wide ( probably would not pass building regs in some other countries) it was definately a case of tuck your elbows in! I know it was an old builing but so was everything else including the threadbare bedlinen which was so old and thin it appeared grey in colour. What was the last straw for us was the room was freezing , the aircon/ heat unit did not work even though the receptionist said it was showing max temp. The central heating we were told did not come on till 7pm! It did just that but went off early so by the time we came back from dinner and an evening stroll, it was off and the room was again freezing. We asked to change rooms but there was no help there . We spoke to other guests and they had similar complaints to ours . We did not bother with breakfast as that was taken in the bar downstairs which did not look very appealing to us .

Hotel Zaguan is a quirky property, 350 meters from Placa Nueva at the edge of the Arab Quarter .It is located in a very narrow street and it would be suicidal to attempt to park anywhere near the Hotel. Reception is up a flight of stairs from the street entrance. It is pleasant hotel with rooms facing, in the Moorish tradition, an internal courtyard and a water feature. The staff was outstanding; our evening flight from Barcelona was delayed but the lady at reception was cheerful and helpful, even when we arrived at 1am! Alberto, in particular, was a wealth of information with regards to transport, restaurant recommendations and areas to explore. We booked our visit to the Al Hambra through the Hotel and were delighted with both Tour and our Guide.
Our twin- bedded room, 401 is on the top floor and is very small; one bed is at the end of the room while its companion is on a mezzanine floor above, and is reached by a steep staircase. Essentially the second bed has been created from a single room. The promised “Alhambra view,” could only be glimpsed from the stairway landing. The air conditioning worked well but was not so effective at the higher level of our room. The bathroom was clean, but compact and the shower was small, barely 650mm square. Storage space was at a premium and we kept our two small cases in the passage way.
There is a lift to all floors and WiFi is available in the lobby.
The adjacent Bar Minatauro II serves an excellent cooked breakfast and is much closer – and cheaper – than those in Placa Nueva.

Thre were four of us (2 adults and 2 children) and we shared the Junior Suite (lovely queen bed and two full size cots). The hotel and our suite had a lot of character and was lovely and cool. It was a bit of a squeeze with the cots but still enough room for the 2 nights that we spent there. The location was perfect and the view of the Alhambra out of our window was lovely. The Hotel is in the medieval part of town and we did not need to go near the modern part of Granada at all. The Plaza Neuva was a 5 minute walk away and all other Albayzin places of interest were accessible by foot. The bus to the Alhambra was also a couple of hundred metres up the road. The staff did not have a lot of English (and we did not have a lot of Spanish) but they were very friendly and helpful. The Bar Minotauro next door was great for meals and the staff were fantastic - especially Antonio. I would stay there again.

Friendly, helpful staff. Spacious comfortable room, plenty of Spanish character in the hotel. Perfect base for a visit to Granada; a stone's throw from charming Plaza Nueva.