Lovely little gem, centrally located. Great atmosphere, cool and refined. I wish I could have stayed longer.

BUT plan carefully if you are bringing a vehicle. You cannot park close to the hotel to drop bags off. The available parking is some blocks away and you have to navigate (GPS essential!) the maze of Granada streets to find the undistinguished public parking garage that takes guests cars. Even so, I got waived away by the guy at the garage the first time and had then to navigate back and insist on a parking spot with my English vs his Spanish. Then toting luggage several blocks & finding the hotel.

But after that initial jolt, everything good!

This 3 star hotel is located in a great location with regard to all sights. Its within walkind distance to all places. It is situated on a semi busy street with buses and we were afrid of the noise but the nights were very quiet. There is a bus just next to the hotel which was super!. The room was comfortable the shower was good a bit small but very comfortable. Breakfast was included with a great choice of food and beverage. The staff was nice. It was easy to get there with the PGS/ Parking was a few streets by in a garage and they had a special rate for the hotel. This is important in a busy city. I recommend the hotel.

Not great, location wise there is a lot going on in the tiny street which is fine for outdoor diners, not so great if you need to sleep ! The hotel staff seemed junior and unhelpful - we asked to use the computer to check in for a flight and they said we could do so, but we'd have to wait 5 HOURS because she was busy! Not quite sure what keeps someone busy for a solid 5 hours, but there we are. The rooms are spacious and clean, and the decor is nice, but the hotel totally fails to meet the Conde Nast recommendations for the price billed. The breakfast is in the basement and is OK, but not great, the orange juice is not fresh - which when oranges literally splat on the ground all over spain, seems a bit much - and reflects the corners cut by this place. The central atrium smells of ammonia, we think from the central fountain. The room was so smelly when we arrived we had to air it all day - the TV channels weren't working for 4 days - which was only an issue when it was raining outside and we wanted a night in - but the hotel staff had no clue about how to fix it , and we waited 4 days for them to respond with a maintenance man. We also asked to move to a room which did not overlook the main street for some quiet sleep - again, they did not accommodate this request and just told us it would be quiet very late at night - anyone who knows Spain, knows that's not the case! We asked the concierge to advise on a bus vs train route to Malaga airport, she recommended an 8am train as our only option ( given our flight left at 3pm we were not that pleased) but we followed her advice, got to the train and they explained there was no sensible train option at all - so we headed off to get the bus - it was really annoying because we'd wasted a day, but more, it is a bit concerning that the hotel could not direct guests to the airport by an easy route!
They are clearly really busy though, which is probably more due to their location than reputation - i cannot imagine repeat custom is that high, we would not go back. There are nicer places to stay in Granada, which is manageable on foot, so don't go for this for the sake of location, pick elsewhere.

Excellent location, very nice and comfortable room, extremely helpful staff. Room wasn´t huge, but very tastefully and efficiently designed. Everyone on the reception desk was helpful. One gave us excellent advice for our Alhambra visit and booked our tickets for us. Short walk to bus stops, and in fact Bus 32 (to-from Alhambra) stopped right in front of hotel on our return trip but only because we told the driver we wanted off at near our hotel (San Matias I stop). If you don´t tell him,, you will be let off at Plaza Nueva, which is close by. Got a special last-minute deal which made this a very high-value stay. May have been more critical if price had been higher, but the previous description would not change.

Continental breakfast was adequate but nothing special. It came with room, but I might have been upset if I had paid extra for it. Bathroom has few places to put toiletries -- no shelves or storage area. Had to keep them in bedroom or store them in the bidet!