We too were with an Intrepid group and most of the group suffered bad experiences with this hotel. The lift didn't work, fine, that happens, 5 floors is tough though. The room had a makeover but was near the laundry and the noise of the workers. The shower cubicle was absurd, I shudder to think what a large person would do. The water from the shower escaped onto the new tile floor to create a flood and then disappeared to the ceilings of the rooms below because the tiles were not grouted. We went to bed to discover the sheets had not been changed and were dirty and covered with male hairs. We politely requested clean sheets for the next night from the receptionist who appeared rude and disinterested. We slept on top of the covers. The next night after being out all day, we arrived back at the room late to discover the dirty sheets had not been changed. Other members of this group had lice in their bed. The group voted the hotel as disgraceful and the service rude.

We stayed here as part of an Intrepid tour group. My room smelt heavily of washing detergent since I was very close to the housekeeping area/washing machines. Since I basically used the room as a place to rest my head and spent absolutely no time in my room - this was fine for me but if you get a room close to this area I would reccomend trying to change. Overall my room was clean, towels had been laundered but one of them had a bit of a stain so I exchanged for a new one, the size of the room was adequate for two average sized adults however I have to say the shower stall was very compact! I am a petite female and it was tight for me but I managed - maybe a bit of a challenge for other travellers. Other than all this the location was fantastic - walking distance to all the sights and restaurants, there is actually an alley right behind the restaurant which is home to tonnes of restaurants. A good stay overall, in that hostal staff were friendly, wifi connection available with a code, a great little cafe for breakfast right next door. Don't expect luxury if you are staying here and at the same time (although we saw lots of backpackers) this is not a hostel but rather a hotel with no frills.

I've been there twice, this time on my own, the other one with a friend. The location is very good, it's very close to the center of the town and to the most important places, shopping, restaurants. It's a simple hotel, but also quite cheap. The single room was a bit small and minimalistic, same for the bathroom, I have better memories of the double one, that one was bigger. There's wifi for free but it was incredibly slow, it was almost impossible to use it. You can use a computer with internet I the lobby, but you have to pay for it. If you want to use the remote control for your tv, you have to leave a deposit. The lift is a bit slow, there's just one for a big building shared by different hostels. No breakfast offered. I had a better experience there a couple of years ago, for the price I paid my latest stay was ok, too.

This hotel is cheap, conveniently located, and the sleep quality is relatively OK since you don't hear a lot of outside noise.

However we had an issue on our first night: water drops were dripping from the ceiling of our room, and when we told the hotel staff initially they didn't want to do much about it. They had no other rooms available and suggested moving our beds away from were the drops were landing! Eventually, as we were quite cross, they booked us a room in a nearby hotel then gave us a different room for the night after.

The room was comfortable and relatively clean but I am not sure I would go back given the issue we had and the staff's lack of reactivity.