We spent two nights here and really enjoyed our stay. The hotel is beautiful. It is in a fully restored arab house and attention has been paid to every detail. The hotel is located in the best possible location in Granada, the quaint Albaicin neighborhood. It is on a quiet, pedestrian only street a couple of blocks up from Plaza Nueva. While close to all the action, you have none of the street noise and city feeling. It is as if you are transported back in time. We stayed in room 7, a standard double. It was very expensive, 95 euros a night. However, all hotels in the Albaicin are at least this much; you pay for the great location and the atmosphere. Our room was small and a bit cramped, but we had excellent amenities. We did have a view of the Alhambra from our windows, which were small, but it was less than spectacular. If I were to stay here again, I would splurge for a suite with a balcony, as those are truly wonderful. I thought we recieved wonderful service (by Spain standards, which is generally impersonal and uninterested). The reception desk made multiple reservations for us and were helpful in advice on restaurants. We did not eat breakfast there, as it was expensive (10 euros) but instead walked to Plaza Nueva. The hotel is a little difficult to find the first time, it is best to take a cab and make sure you have a map handy. However, there are yellow signs with the hotel name pointing you in the right direction. And once you find it, you'll have no trouble making your way the couple of blocks to the Plaza. Since it is on a quiet, cobbled street not accessable by car, you will have to carry your luggage about a block and up some small stairs. You will also be responsible for carrying your luggage up the steep narrow stairs to your room. This is all part of the experience of staying in an old house in an old neighborhood, and I would never trade it for the curbside service and bellboys of chain hotels with no personality. If you are looking to be catered to, you should stay in one of these such hotels and if you want someone else to carry your bags for you, you better make sure it's at least a four star. But it will be in no way as memorable as this little place. While it is expensive for the room quality, the romantic and interesting atmosphere of the hotel and the narrow cobbled streets around it make this a well worth it splurge.