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Hostal Viena – reviews, photos

Hospital de Santa Ana, 2, 18009 Granada, Spain
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Ranked #50 of 76 Granada B&B and Inns
4.0 of 5 stars 6 Reviews
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6 reviews from our community

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Traveller rating
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    4
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A TripAdvisor Member
UK
1 review
5 helpful votes 5 helpful votes
“Warning!!”
1 of 5 stars Reviewed 8 August 2003
5
people found this review helpful

We recently made a reservation and the hostal asked for our credit card details. They then put in a small transaction (a few pence) to check the details correct. THIS IS ILLEGAL and has been taken up with the credit card company. I would warn anyone not to use a hostal adopting such practice. Besides, it was a blatant distrust of potential guests. We decided not to stay there because of that, amongst other things. BE WARNED.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicuno, I work there at Hostal Viena, responded to this review
5 January 2008
Hello,
To confirm the reservation we asked for the credit card details and we charge 0,06 euros (0.0448425 GBP, 0.0885210 USD), (we always tell it to the person before we do it) This is NOT ILLEGAL and is a normal way (used for many little hostals), and the only way that we have to verify that the credit card info corresponds to the persons who is making the reservation, so is also a security method for the credit card owner.

Best regards.

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A TripAdvisor Member
City, State
1 review
1 helpful vote 1 helpful vote
“equivocal”
3 of 5 stars Reviewed 8 July 2003
1
person found this review helpful

tolerable, and staff friendly, but bed sagging in the middle, and doors paper thin, not good when rowdy backpackers come back pissed in the small hours.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Hostal Viena
Hospital de Santa Ana, 2
18009 Granada
Spain
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