When we booked through their website our confirmation said 'breakfast and VAT included'. When we checked out they said this was a mistake (even though we had it in writing) and tried to make us pay 17 Eur per day for 2 people for 8 days. We hadn't even eaten breakfast every day (and one night we spent with friends in mountains and didn't even use the room!) but they claimed they had seen us in the breakfast room every morning!! We had a taxi and flight waiting. They threatened to call the police and I asked them to but they didn't. In the end I paid for the number of breakfasts we had eaten 85 EUR (very poor value for money - we would have eaten elsewhere if breakfast was not included) so that we could get to the airport but travelers beware!
- Macia Monasterio Los Basilios Granada
- Macia Monasterio Los Basilios Hotel
