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Saray Hotel – reviews, photos

4.0 of 5
Paseo Enrique Tierno Galvan 4, 18006 Granada, Spain
Hotel amenities
Saray Hotel
Saray Hotel
Saray Hotel
Saray Hotel
Saray Hotel
Saray Hotel
Ranked #30 of 139 hotels in Granada
4.0 of 5 stars 417 Reviews
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417 reviews from our community

What travellers say about this hotel
  • Pool area(7)
  • Very nice(5)
  • City center(4)
  • Min walk(4)
  • Friendly and helpful(4)
  • Reception staff(3)
  • Car park(3)
Traveller rating
    134
    194
    62
    22
    5
Only show reviews for Family (54) | Couples (129) | Business (16)
Date Rating
UK
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Superb Hotel in Granada”
4 of 5 stars Reviewed 1 January 2012
4
people found this review helpful

Summary : Superb Hotel in an excellent location.

I often find reviews on web-sites (inc. Tripadvisor) very confusing and somewhat frustrating. It's amazing how people can have such differing views on a hotel and the reviews for Saray were no different, ranging from excellent to awful.

This is a genuine 4-star hotel and is very clean, efficient and modern. The staff were very friendly (even at 2am when we arrived!). The room was very nice, well appointed and getting a cot for our baby was no problem (it was already a triple room but it fitted OK).

The WiFi was free and worked OK.

The location was very good indeed, being a 10 min walk to the centre/main shopping area and shops and restaurants lined the whole route. There was also a supermarket only 2 mins walk away from the hotel, as well as a cafe selling the best coffee I have ever tasted 1 min away.

Best of all...the Albaycin area is only 5 mins from the town centre, so 15 mins total from the hotel. We took a taxi for the Alhambra but probably could have walked had I been on my own. It was very cheap at only 5 euros each way.

I hired a car for the whole holiday and to be honest, for all of the 3 days that we were in Granada, it did not need to move.

Negative? We parked in the hotel's underground car park and it cost 16.50 euros per day, which is very expensive (it was free in Cordoba and 13.50/day in Seville). The car park was also very tight and I was afraid of damaging the car (even though the car park was almost empty. I would hate to drive in there when it is even half full).

Overall, a great experience and I would definitely stay there again.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bauru, SP
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Privileged location to shopping”
4 of 5 stars Reviewed 8 December 2011
1
person found this review helpful

Saray Hotel is a block away to the Convention Center and across a river bridge to shopping mall and stores in an "for pedestrians" side of the town. Night life is very warm for a close to winter time. At 10pm, the area is full of people (families, couples...) walking around. The hotel has a nice small playground, pool, pub (attached, but not included) and concierge. The room is clean with a nice partial view of Sierra Nevada. TV is digital and wireless works. The only problem is the small bathing area for a larger person... but might have other rooms, needed to ask for.

Room Tip: Ask for a room with window facing Sierra Nevada. Ask for larger bathing area if you are extra sized
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  • Stayed November 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dublin
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“great place to stay in Granada”
4 of 5 stars Reviewed 23 November 2011

This place excelled in terms of quality and price. Very clean, very comfortable and very good rates! The bed was gorgeous to sleep on, lovely good quality bedding. Some people told us it was really far from the city centre but its actually a 5 min walk to the main street. I would definitely reccommend it. its more of a business hotel, but it had a little bit of granada in the decor.

Room Tip: all the rooms have crap views, just to warn you.
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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malaga
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Good Location”
4 of 5 stars Reviewed 23 November 2011

After a lot of thinking we finally planned to stay in this hotel for a night. The location is a bit far away from the centre. The taxi takes around 4 -4.5 € to get to the centre. The rooms were fine, but the drinks in the mini bar are really expensive. For any soft drink it was 3.5 for a can and for a small bottle of wine it was 8 euros. So i think that was a bit dear. We could see that the hotel was not really very busy so i think they can be a bit considerate for car parking charges. Instead of around 16 euros , i think they should have gone for 10 or 12 euros. The whole parking lot was empty. Next time we might look for some more better options.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Galway, Ireland
Senior Contributor
23 reviews 23 reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
“Below expectations, a 3 star”
3 of 5 stars Reviewed 19 November 2011

Advantages: This hotel has a good location, only 5 minutes to walk to the main shopping area. The concierge is excellent. The rooms are of 4 star standard as they have been recently upgraded.

Disadvantages: The bathrooms have not been upgraded and are very outdated and not at all luxurious enough to be even in a 3 star. The towels are old and not enough. The hotel reception is outdated as well. The service is poor with no irons available in the rooms - you are forced to pay for hotel laundry service. There is also no kettle, I had to order hot water at a charge everytime I wanted to make baby formula milk. The breakfast is a disgrace and is unedible with stale pastries. The basement parking is narrow, dark and scary with a lift so tiny only 2 people can fit at any one time.

I would definitely look at other hotel options if I wanted to visit Granada again. The disadvantages at this hotel were far too many. Definitely not a 4 star.

  • Stayed September 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Saray Hotel

  • Saray Hotel Granada
Address: Paseo Enrique Tierno Galvan 4, 18006 Granada, Spain
Price range (per night):* INR4,481 - 11,818

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