I wish I could give the whole-hearted endorsement that others have given but I can't.
We stayed at RM Leo in mid November for 3 nights. The front desk staff were very friendly and helpful. Helping me to understand what I needed to do to get my Alhambra tickets and providing suggestions for restaurants. Everyone at the front desk seemed to speak English and I was very pleased with them.
Our room, 306, faced the street and was pretty light, in spite of the very dark decor, and big. Unfortunately there was a horrible odor in the room. I thought it smelled like sewer gas. We tried opening the windows but it didn't make a difference. We thought maybe the room hadn't been used for a while so ran the taps, flushed the toilet and ran the shower. Then we left thinking that would solve the problem. We came back a few hours later and the smell had intensified to the point that it permeated the hallway too.
I went to the front desk and asked for another room. They were able to accomodate us in a much smaller interior room with no natural light which was pretty claustrophic. I didn't like it nearly as much but at least it didn't smell.
The next morning we found that when you took a shower even though the shower was sealed, there was about an inch or more of water all over the bathroom floor. Anything on the floor was completely soaked.
I will choose a different hotel should I be in granada again.
Good points:
high speed internet worked well
good breakfast until noon!
friendly and helpful staff
Wonderful 5th floor terrace with a view of the Alhambra
Bad points:
Clearly some plumbing issues in the building
dark decor
Room Tip: Ask for a window facing the outside.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5 December 2011
Dear Sir,
First of all, I would like to express my most sincere appreciation for choosing our Hotel Room Mate Leo during your stay in Granada.
As the Manager of this establishment, I get in touch with you to transmit our most sincere apologies for the incidents you encountered at the Hotel.
Although it is always our duty to offer our guests the best service, I regret you encountered the incidents mentioned in your review.
I would like to speak with you to solve the problem.
Kind regards,
Miriam Expósito
leo.direccion@room-matehotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC