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Hotel El Fenix – reviews, photos

4.0 of 5
C/ Las Mercedes 22, 29620 Torremolinos, Spain
Hotel amenities
Hotel El Fenix
Ranked #53 of 74 hotels in Torremolinos
3.0 of 5 stars 81 Reviews
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81 reviews from our community

    Trip type
Traveller rating
    8
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    12
    11
Date Rating
Hemel Hempstead
1 review
“The Fenix has not risen!! it has died”
2 of 5 stars Reviewed 9 April 2011

just returned from the fenix hotel entering reception dimly lit but clean check in desk miserable guy not a welcome or any conversation miserable so and so he was like that all week .bedroom clean, and a kettle, but no cups or spoons to make tea. small balcony overlooking someone's back yard. swimming pool very poor enclosed in with dirty windows nowhere to get refreshments if you did sit on the sun terrace, which had never been cleaned, nor had the rooftop terrace or the jacuzzi, there were 6 sunbeds up there which were filthy. the dining room was poor, the food was disgusting slopped on the trays and just left there, when complaints were made about the food being cold the plate was taken to a microwave and heated up. The breakfasts were vile a congealed mess swimming in water, the tables were never cleared of plates so if you had a starter, and went to find something to have for the main meal, you had to clear the plates yourself as the waiters never did until someone left the table. we stopped eating there after two days for fear of having upset tummmies, I am not a fussy eater and can normally find something to eat in any hotel, but this would have taken a miricale here. i would not advise anyone to waste their money booking this hotel as despite what the rating is this place cannot be rated more than 1 star and we were told it has just had a refurb?? I dread to think what it was like before. there is a four* hotel over the road, and i would have given it 5* it was a proper hotel and beautiful. Cervantes was the name of it so if you are looking for a nice one in that area book this.

Room Tip: go there at your Peril, dont book it
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  • Stayed April 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Fife
1 review
3 helpful votes 3 helpful votes
“Great Location. Great Food- Shame about the Air Conditioning”
4 of 5 stars Reviewed 1 March 2011
3
people found this review helpful

Great Location and food was plentiful and good. Air Con was smelly - stale water. We decided not to use it for fear of Legionaires Disease. It might be harder not to use it in the Summer. Room had a Terrace 21x21ft. Great for sunbathing. Hotel staff really friendly. Local Bar owner had said when we told her where we were staying that other guests had advised the Hotel of the Air Con. Nothing dones about it. Other than that a great hotel. Spa looked good although we didn't use it.

  • Stayed February 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TravelwellFife about Hotel El Fenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Somewhere to hang your Hat!!”
3 of 5 stars Reviewed 25 February 2010
1
person found this review helpful

We stayed in Torremilinos at the Fenix for 6 nights, the reception area was nice but dimly lit, This is a spanish hotel so only a little english was spoken but it wasnt a problem. The room we had was adequate, tiled floor, bathroom was tired looking the back of the door at the bottom looked as if a blow torch had been used on it! In the room was a table (tv on it) and tea coffee and kettle, the plug for the kettle was at the other end of the room by the window! Nice small balcony which had the sun on it till lunchtime. The food I found to be sub standard (overcooked and dry looking) salad was available every meal time but the ham and cheese disappeared after the second day and never appeared again and nothing was offered in its place. Single beds were 'very firm' and the pillow was no good at all, saw the cleaner only twice in 6 days.

  • Stayed February 2010, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Sandra195 about Hotel El Fenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
northern ireland
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“great location”
5 of 5 stars Reviewed 11 December 2009
1
person found this review helpful

This hotel is in a great location, approx 100 meters from the beach about 5 minutes walk from the shops. Don't bother booking transfers from Malaga airport, the train ride from Malaga to Torremolinos costs about 2 euro and takes about 10 minutes, from there the hotel is easily found within 10 minutes walking distance. The rooms were nice and cleaned daily. The food was OK, typically spanish but a few British dishes also.
The only complaint is that the cooked breakfast was always a bit cold and I had complained about a faulty hairdryer which was never fixed.

  • Stayed June 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ruthyNorthernIreland about Hotel El Fenix
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lancashire
1 review
“very good hotel”
4 of 5 stars Reviewed 9 November 2009

the only thing that lets this hotel down is perhaps the food, although there was always a lot of food on the buffet, and you could find something to suit your taste, lovely room, spotlessly clean, friendly english speaking staff ,close to the town centre and beach, what more could you want. thoroughly enjoyed by two sixty odd year olds and a 16 year old boy.

  • Stayed October 2009, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hotel El Fenix

  • El Fenix Hotel
  • El Fenix Torremolinos
Address: C/ Las Mercedes 22, 29620 Torremolinos, Spain
Price range (per night):* INR3,585 - 10,642

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