Having read the other reviews I was a little concerned about our stay. Our concerns were unfounded however. The reception staff arranged for our room to be ready in 45 minutes as we'd arrived so early (5 hours in fact) due to flight times. The breakfast was good although replenishment was poor at times. I was disappointed that not all of the restaurants were open, and I wouldn't recommend the restaurant in the evening, but the room was amazing for the price we paid. Good room facilities and very clean. The maid was lovely and helpful, as were all most of the staff, especially a lovely waitress at breakfast. All in all we had a lovely time and, although it wasn’t an amazing 5* hotel, we got a good deal (about 25% off brochure price) and therefore felt we’d got pretty good value for what we paid.

We encountered friendly staff and a very comfortable hotel. Excellent breakfast and nice to have your own kitchen when traveling with children. We were here two years ago and booked again because of the good memory. After having booked in August we learned that the financial situation of the hotel was not very healthy. Fortunately the hotel seems to become in better shape. We didn't notice anything about a possible financial problem. So we look back at a very nice stay and are surely willing to come back for the third time.

I have to admit that prior to arriving at this hotel, I was concerned at what I would be met with due to the negative reviews that it had previously received. However, arriving in the 2 bed family suite - it was clean and functional and well equipped. The staff were very friendly and anything asked of them was quickly responded to. There were no holey towels or ripped sunbeds or parasols and the pool was clean and clear. It was clear that the hotel was quiet - but then so was the whole area but both the breakfast and evening buffets were nice, varied and well presented. On a negative - the bathrooms and some of the furniture looks a little tired and it isnt up to the high standards of a 5* say, in the Caribbean or Metro city but during my stay they were maintaining the area and updating furniture etc. But, the price that I paid was very good and I was overall very pleased with the hotel and service that I recieved. 2 of the restaurants in the hotel are closed as are some of the shops but this really didnt affect my stay and I would suggest that with the hotel and area so quiet that it would not be profitable to have a Japanese restaurant open. I would recommend this hotel if you wanted to stay in the Marbella area.

Just returned from this hotel was really worried after reading some of the reviews but if was totally fab hotel room out of this world and breakfast had everything yo u could ever want The staff were very friendly and helpful, there were no broken sunbeds or holes in any parasols. The only negative comment would be that its not very central as i expected it to be ou need to get taxis to go out on a night really but other than that was totally totally fab holdiay