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H10 Andalucia Plaza – reviews, photos

4.0 of 5
Urbanizacion Nueva Andalucia, 29660 Marbella, Spain
Hotel amenities
H10 Andalucia Plaza
Ranked #28 of 79 hotels in Marbella
4.0 of 5 stars 593 Reviews
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593 reviews from our community

What travellers say about this hotel
  • Puerto Banus(29)
  • Pool area(18)
  • Superior room(10)
  • Junior suite(8)
  • Half board(8)
  • Main road(8)
  • Very clean(7)
  • Great location(5)
  • Evening meals(4)
  • Staff were friendly(4)
Traveller rating
    151
    232
    124
    53
    33
Only show reviews for Family (41) | Couples (205) | Business (20)
Date Rating
Herts
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
43 helpful votes 43 helpful votes
“Good & Bad......”
3 of 5 stars Reviewed 7 February 2012
2
people found this review helpful

I visited the H10 in Oct 2011 on a package with Thomson.
Quite a distance from the airport - over an hour.
A grand reception but the staff need some more customer service training.
We were allocated a room on the side of the hotel that had not been refurbished, the room was ok but the raw sewerage smell was not...we complained.... but we were not moved...we were told if we booked to stay at the hotel again we would be upgraded.... We have booked to visit again in April this year and surprise surprise they will not upgrade us after numerous emails!!!!! Be aware....


Anyway...The food is lovely, drinks are expensive, local supermarket just outside the hotel to the right and up the hill. Local market on Saturday mornings. Close to the beach and marina once you have walked under the dirty subway. The casino on site was empty. No evening entertainment except for 2 singers who were reasonably good.

Room Tip: Ask for a room in the re-furbed block
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  • Stayed October 2011, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hull, East Yorkshire
Contributor
16 reviews 16 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Fair Price for a Fair Hotel”
4 of 5 stars Reviewed 19 January 2012
4
people found this review helpful

Travelled in October and the weather was great, we were all golfers and this made a great base for our golf. The hotel was clean and had a very large reception area. Food was good with plenty to choose from.The rooms were not as good as the rest of the hotel and was in need of a make over, all a bit dated but we did not spend much time in them so no hardship for us. All in all i would say we got what we paid for.

  • Stayed October 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Not impressed by the standard of the rooms”
3 of 5 stars Reviewed 1 January 2012
6
people found this review helpful

Despite this hotel being conveniently located, the quality and standard of the rooms were very poor. Its lobby is grand and impressive but the rooms give a completely different impression. And housekeeping could not even provide us with an iron.
The breakfast serves a wide selection of good food, but the restaurant was so packed that it was really difficult to get a seat.
It does, however, have a large parking area, which is convenient if you are driving there.

  • Stayed July 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Lino2939 about H10 Andalucia Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midlands
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
“All that glitters...”
3 of 5 stars Reviewed 16 December 2011
6
people found this review helpful

In many ways the H10 Andalucía Plaza flatters to deceive. Its impressive lobby, which would not be out of place in a Hyatt or a Ritz Carlton, does not reflect the level of sophistication in the rest of the hotel.
Located on a very busy commuter road (imagine a hotel overlooking the North Circular Road in London and you will get the idea) there is a constant drone of traffic when lounging around the pool area. You do get used to this, but an idyllic get-away it isn’t. The hotel itself is made up of 2 accommodation blocks facing each other, with the pool area in between. The rooms themselves are adequate and we were able to get a pool view room, from which you could manage a view of the sea from if you stretch from the balcony and have good eyesight. The beach is a 10-15 minute walk away through an underpass. A note however, the underpass is not part of the hotel and subsequently has seen better days. My wife certainly would not venture through there on her own – at any time of the day!
There are bus stops immediately outside the hotel, which we used to great effect and we also did the Gibraltar day trip, which is an absolute must if you have never been before. If you do go, make sure that you do the tunnel tour – incredible!
The pool itself is quite small by the standards you would expect from a hotel of this classification and sun beds were generally at a premium. However, the big issue we had with the pool was the totally scarcity of parasols. They have a small number of about 12 fixed thatched umbrellas (which are generally gone almost before dawn) and 6, yes 6 mobile parasols. This is for a hotel with a capacity of around 800 people when full! If you’re in the sun without one, you had better bring the factor 100.
The restaurant is not large but has a good spread of food on the buffet. They also have an open kitchen bar where you can pick from one of the days specials, usually 2 meats and a fish The chefs then cook it while you wait. We certainly ate well and have no complaints on that score.
As far as the area is concerned, it is 10-20 minutes walk into town at night, which is great to do after dinner. Inevitably, there is a lot of people watching going on down by the harbour and it is worth going just to see how the other half live with their massive boats and yachts. Supercars are everywhere and it makes you want to rush home and buy a lottery ticket. I want that life!
Overall, we did enjoy our break at the H10 Andalucía Plaza. It is not the best place we have ever stayed, but we learned after a couple of days how to get the very best out of our stay there and made the best of it.

  • Stayed August 2011, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask BlueTop about H10 Andalucia Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth
Senior Contributor
43 reviews 43 reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
“Very nice Hotel stayed for a week”
4 of 5 stars Reviewed 5 December 2011
3
people found this review helpful

We didnt book in advance and just turned up, it is out of season so for a twin room for 2 was 40 euro each per night. its Everything you would expect from a 4 star hotel, twin room was large clean great beds and the shower was the size of a small kitchen and very powerful, I haggled over the price of the room as I needed to stay on my own for an additional 2 days only got it down to 66 euro per night and they left me in the same large room. The entrance and reception, bar area has a wow factor it's as big as a football pitch, most evenings they had live music , there is a tunnel you can access from the hotel that takes you to Puerto Banus, bit of a walk but nice if the weather is good. Our room did have a amonia smell coming from the shower drain but we closed the bathroom door when it wasnt in use. Was going to mention to reception but forgot. The hotel bar was reasonably priced 3.70 euro for a beer, the bars outside are 3 euro for a pint. The breakfast was superb, choice from pre cooked food and fresh fruits to having the chef make you an omelette etc . A large selection of fresh juices with fantastic views over the gardens and swimming pool. I had dinner once at the hotel and was impressed by the quality and value. Just outside the hotel to the front of reception and to the left around the corner are a selection of good restaurants and bars so you are never short of places to walk to, also Puerto Benus is close by. I found the staff to be helpful and friendly mabe they read the previous comments :)
Only downside for me was there was no wifi in the bedrooms but you could easly access it from reception and it was free unlike some other hotels in the area. A big plus was a large selection of hannels were available on the large TV in the room, including BBC news and CNN etc.

Room Tip: If you or your friends can't walk long distances mention that you want a room close to the lift...
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  • Stayed December 2011, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about H10 Andalucia Plaza

  • h10 Andalucia Plaza Marbella
  • Andalucia Plaza
  • h10 Andalucia Plaza Hotel Marbella
  • Andalucia Plaza Hotel
Address: Urbanizacion Nueva Andalucia, 29660 Marbella, Spain
Price range (per night):* INR5,769 - 12,882

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H10 Andalucia Plaza
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